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TOPIC:

Cannot reset password: form errrors. no longer logged in 4 years 8 months ago #80095

moorek7
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

I have not used the website in a long time and am now in a place to teach a new Admin. I never had a problem with the password before. but now when I try to reset it, I get this message after I hit save: you have errors on your form. Please scroll down and correct them. You are no longer logged in. Please log in again.

but when I do try to log in again, it says club # or password not valid. I have tried using a leading 0 or not. neither works. It is the password I just created. I have tried 4 different passwords. what is wrong?

The topic has been locked.

Cannot reset password: form errrors. no longer logged in 4 years 8 months ago #80096

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Without your club number there is nothing we can do for you.
	The topic has been locked.

Cannot reset password: form errrors. no longer logged in 4 years 8 months ago #80097

moorek7 Topic Author Offline New Member Posts: 5 Thank you received: 0	sorry I thought I had included it. my bad. 5240941 Medtronic SA Toastmasters
	The topic has been locked.

Cannot reset password: form errrors. no longer logged in 4 years 8 months ago #80098

Brian Offline Administrator Posts: 10400 Thank you received: 3853	I was able to login as the site admin no problems, I sent you a new password reset link, copy and paste the text of the link into your browser and try again.
	The topic has been locked.

Cannot reset password: form errrors. no longer logged in 4 years 8 months ago #80103

moorek7 Topic Author Offline New Member Posts: 5 Thank you received: 0	thanks. it still did not work. but what I did was login as a user first, after updating my personal password. then when i requested a new admin password and logged in, it worked. might want to suggest that if you ever see this issue again.
	The topic has been locked.

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