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French Characters 3 years 10 months ago #80258

Chervin Topic Author Offline New Member Posts: 1 Thank you received: 0	Good morning, Using both Chrome and Internet explorer, we are having issues having the system recognize French characters such as accent aigue or accent circonflexe when creating meeting agendas. Is there a specific server for French content? Thank you! Attachments:
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French Characters 3 years 10 months ago #80261

Jane Atkinson
Offline
Administrator
Posts: 4026
Thank you received: 885

I've had a similar problem with Māori characters (using macrons). There appears to be an issue with accented characters in emails sent from the website. That includes meeting agendas, but also other emails.

There's no specific server for French or other non-English content. I suspect that this is due to a bug.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

French Characters 3 years 10 months ago #80264

Brian Offline Administrator Posts: 11675 Thank you received: 3881	FTH supports the UTF-8 character set for the website and emails. We don't support double byte characters or windows UTF-10 Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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French Characters 3 years 10 months ago #80267

Jane Atkinson
Offline
Administrator
Posts: 4026
Thank you received: 885

I've been using Linux with UTF-8 characters. (Thunderbird email client.)

The issue applies only to emails sent using the site email system. E.g. the agenda. Emails sent through the server using Thunderbird aren't affected. And of course, extended UTF-8 characters can be used in web pages. Also in the agenda IF it is viewed in a browser.

I'm happy to do some testing if that would help.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

Last edit: by Jane Atkinson.

The topic has been locked.

French Characters 3 years 10 months ago #80268

Brian Offline Administrator Posts: 11675 Thank you received: 3881	if the receiver is not using UTF-8 there maybe issues. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

French Characters 3 years 10 months ago #80269

Jane Atkinson Offline Administrator Posts: 4026 Thank you received: 885	People running a different character sets should see square boxes or diamonds. This problem is causing characters to drop out altogether. E.g. māori would render as mori and café as caf VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly.
	The topic has been locked.