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Custom domain members and officers email addresses do not work 4 years 8 months ago #80561

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website: www.speakwg.org
Webster Groves Toastmasters Club 461 in District 8
This is not new. We use This email address is being protected from spambots. You need JavaScript enabled to view it. and the similar one for officers.
I'm fairly certain that that we have NEVER had our GoDaddy domain set up correctly. When sent to This email address is being protected from spambots. You need JavaScript enabled to view it., the email is returned.
I hope this has a simple solution.

No rush...It's been this way since before I joined the club over 2 years ago.

Thanks in advance,
Cathy Babis
www.speakwg.org
Webster Groves Club 461, Missouri
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Custom domain members and officers email addresses do not work 4 years 8 months ago #80563

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at godaddy

delete
speakwg.org. 3600 IN MX 0 smtp.secureserver.net.
speakwg.org. 3600 IN MX 10 mailstore1.secureserver.net.

delete
mail.speakwg.org. 3600 IN CNAME pop.secureserver.net.
pop.secureserver.net. 53 IN A 72.167.218.138
pop.secureserver.net. 53 IN A 173.201.192.129
pop.secureserver.net. 53 IN A 173.201.193.97
pop.secureserver.net. 53 IN A 97.74.135.10
pop.secureserver.net. 53 IN A 97.74.135.143
pop.secureserver.net. 53 IN A 68.178.252.117
pop.secureserver.net. 53 IN A 173.201.192.158
pop.secureserver.net. 53 IN A 173.201.193.129

add
speakwg.org. 3600 IN MX 0 mail.speakwg.org.

add
mail.speakwg.org. 3600 IN A 50.19.253.65
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80677

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Hi!
We logged into the GoDaddy account and could not find the things to delete. We found similar things (see 5 attachments). Because they were so different, we were not confident enough to delete anything. We also asked someone from another club to help and he also did not understand the instructions. Here is what we saw:
Screen 1, 2, 3 --progressive screenshots of godaddy
The page that comes up when "DNS Record Lookup for www.speakwg.org" is clicked.
Will send a screenshot of our admin console in another reply because 5 attachments were not allowed.
Would it be possible to have a zoom session? 314-443-7652
www.speakwg.org
Webster Groves Club 461, Missouri
Attachments:
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80678

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last attachment...of what is in our admin console and where the DNS records for www.speakwg.org is in the bottom right corner.
Thanks!
Cathy
www.speakwg.org
Webster Groves Club 461, Missouri
Attachments:
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80682

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PM your registrar login information and I will fix.
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80692

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login for GoDaddy, for FTH or both? Thank you! Our GoDaddy is maintained by a member on her personal account where she has many domains including www.speakwg.org.
Cathy
www.speakwg.org
Webster Groves Club 461, Missouri
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80695

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I will need the goddaddy log in, unless the person who owns the domain knows what to do.
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80699

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Well, let's keep the ticket open. The person who owns the account is reluctant and does not know how to fix it. I am taking action with her to transfer it to my godaddy account or, ideally a club-owned and maintained account. I will let you know login info when transfer is accomplished.
Thanks so much!
Cathy Babis
www.speakwg.org
Webster Groves Club 461, Missouri
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Custom domain members and officers email addresses Unable to solve 4 years 7 months ago #80704

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You maybe should contact godaddy customer service and ask them for support (you are paying them for it).
Reference them to our doc: support.toastmastersclubs.org/doc/item/dns-settings-overview
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