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TOPIC:

Will not stay logged in as Admin 4 years 8 months ago #80565

Jessica.Hentges
Topic Author
Offline
New Member
Posts: 10
Thank you received: 2

I have been working on our district website toastmasters77.org , however the last couple of days I haven't been able to stay logged in as web admin.

It signs me in and says I'm logged in, but then as soon as I click on another page or go to the admin console it logs me out. I can open the console and the "new webpage" section, and even type info into the page, but as soon as I click save it says I have been logged out and need to log back in.

I tried logging in as an officer/member - that seems to work just fine. I can also stay logged in as Admin on my club's website dctm.org .

I have tried logging in as web admin on Chrome, FireFox, and Edge. All of them end in the same result.

I have also cleared my cache and cookies, checked my cookie settings to ensure they were being accepted, and logged out of all browsers and back in. I also tried restarting my computer.

Every time, it seems to log me in as admin on the district website, but as soon as I switch pages or try to do anything, it logs me out.

I know we also have a dns problem with the "www" part of our domain. I don't know if this could also be affecting my log in. We have been having the www issue for several months now, and I was logged in as admin just fine up until last Wednesday. Yesterday and today I have been having the log in issues.

Thank you for your help with this.

The topic has been locked.

Will not stay logged in as Admin 4 years 8 months ago #80566

Brian Offline Administrator Posts: 10400 Thank you received: 3853	When reporting issues with one site please do no mention any other sites it just confuses things. d77.toastmastersclubs.org/ will always work. for the DNS toastmasters77.org you have 2 records in your DNS for WWW delete www.toastmasters77.org. 14400 IN A 69.163.227.188 What pages exactly are you getting logged out when switching from to?
	The topic has been locked.

Will not stay logged in as Admin 4 years 8 months ago #80567

Jessica.Hentges
Topic Author
Offline
New Member
Posts: 10
Thank you received: 2

I was trying to be as detailed as possible about the issue and letting you know that it worked for one site, but not the other. I apologize.

It logs me out when I click on any other page - whether I created them or they are standard pages. I have tried all the pages on our website.

As far as the domain, thanks for letting me know we have two. Now I know what to look for. It is affecting everyone's log in and privacy settings.

Thank you for your help.

Last edit: by Jessica.Hentges.

The topic has been locked.

Will not stay logged in as Admin 4 years 8 months ago #80568

Brian Offline Administrator Posts: 10400 Thank you received: 3853	I cannot make it happen when I use d77.toastmastersclubs.org Please fix the DNS issue and see it the problem goes away. The following user(s) said Thank You: Jessica.Hentges
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Will not stay logged in as Admin 4 years 8 months ago #80569

Jessica.Hentges Topic Author Offline New Member Posts: 10 Thank you received: 2	That's what I was afraid of, thank you. We are trying to get access to the dns. The gentleman who had the information passed away so we are working with the host to get access. Thank you for your help. I will let you know if that fixes the issue.
	The topic has been locked.

Will not stay logged in as Admin 4 years 8 months ago #80570

Brian Offline Administrator Posts: 10400 Thank you received: 3853	until then use d77.toastmastersclubs.org/ to update the site
	The topic has been locked.

Will not stay logged in as Admin 4 years 8 months ago #80576

Jessica.Hentges Topic Author Offline New Member Posts: 10 Thank you received: 2	Will do. Thank you very much for your help. Jessica
	The topic has been locked.