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Member Bio Disappears 4 years 7 months ago #80728

davidklop
Topic Author
Offline
New Member
Posts: 11
Thank you received: 1

Hi,

I've been assisting fellow members with their bios and related information. However, when I have changed their designation of Toastmaster level or corrected something in their Bio, their public Bio disappears. Yet they were there prior to me doing anything. I've also noticed after this happens the checkmark disappears from their account to have them viewed in public display. Is there a glitch in my system doing this?
David Klopfenstein
Real Talkers Club 7306
7306.toastmastersclubs.org/

The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80729

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Only the members can change their personal information, having you touch it turn it private. The following user(s) said Thank You: davidklop
	The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80733

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	No... this is not intended functionality. I will be looking into this more. The following user(s) said Thank You: davidklop
	The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80793

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	David, can you please provide more details on this issue? What system (desktop or mobile, mac or windows) What browser Steps to reproduce the issue. I need to be able to reproduce the issue.
	Last edit: by SteveTheTechie. The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80797

davidklop
Topic Author
Offline
New Member
Posts: 11
Thank you received: 1

Hi Steve,

I am using a desktop PC with Windows 10; Firefox Browser ver. 78.0.2
I first noticed the problem when I would be signed in as a Site Administrator and would make changes to the Membership Management section.
I would select a member under Member Contact Information: then select an individual under View/Edit Profile; Basic Information tab:
then select Your Name with Toastmasters Designation and make updated changes there. Usually, when a member gets another level completed in Pathways I go in to make the change to their name. This then causes the members profile to go private.

Or if I made a change in their Bio it happened but Brian stated that will make the members Bio private. So I won't change that anymore. But do need to update their Pathways level.
Does that help?

David Klopfenstein
Real Talker Club 7306
7306.toastmastersclubs.org/

Last edit: by davidklop.

The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80812

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Ok, I have confirmed that there is an issue here. Brian was likely guessing that this works in a way that it does not. The public status of the profile (shown on Meet Our Members page) should not be changing unless a member explicitly changes it themselves. Let me look into this a bit more...
	Last edit: by SteveTheTechie. The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80813

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	I have confirmed that this happens on Chrome, also. Thus, not browser specific and it is a logic error.
	The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80814

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	David, thanks for the report!!! This should be working as expected now. Can you please confirm?
	The topic has been locked.

Member Bio Disappears 4 years 7 months ago #80817

davidklop Topic Author Offline New Member Posts: 11 Thank you received: 1	Wow, Steve, You fixed it! Thanks so much, your the best! The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.