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TOPIC:

Reset email bounce count please 4 years 6 months ago #81271

deedubbleyoo Topic Author Offline Moderator Posts: 66 Thank you received: 6	1027647 - Huntingdonshire Speakers Hi, I am still having problems with bounced mails. I am trying to work out why but hit the magic bounce count number again this evening whilst testing. (darrenwalton@waltoncloud.com) Something to do with DKIM. If you could reset me I would be grateful, however I may have to come back for another reset soon. Thanks, Darren.
	The topic has been locked.

Reset email bounce count please 4 years 6 months ago #81272

Brian Offline Administrator Posts: 10400 Thank you received: 3853	The Bounce Count for Email Address [darrenwalton@waltoncloud.com] has been reset to zero. He needs to talk to his email processor they are the ones refusing the email.
	The topic has been locked.

Reset email bounce count please 4 years 6 months ago #81273

deedubbleyoo Topic Author Offline Moderator Posts: 66 Thank you received: 6	It's my email address and my email server. FTH and my domains both have valid DKIM DNS records however the bounce suggests the DKIM check is failing (at my end), hence I need to do some more digging.
	The topic has been locked.

Reset email bounce count please 4 years 6 months ago #81281

deedubbleyoo
Topic Author
Offline
Moderator
Posts: 66
Thank you received: 6

Hi Brian, I think it might be useful if one of the FTH admins looks at the DKIM DNS record for FTH. I ran a query and it returned the same public key as I was using for my own, and have been for years. I changed mine today since it isn't helpful having the same public key as another domain. I also did some validation tests for emails from the web site and they were not successful for DKIM testing.

dig TXT default._domainkey.toastmastersclubs.org

; <<>> DiG 9.10.6 <<>> TXT default._domainkey.toastmastersclubs.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10963
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;default._domainkey.toastmastersclubs.org. IN TXT

;; ANSWER SECTION:
default._domainkey.toastmastersclubs.org. 435 IN TXT "v=DKIM1; g=*; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDOeMPS1yC5RuYrfKyyog+WXSef02iTksDdKfbA4EmELnZbwoYn4/iBUBIJBFNwoxgqlt5RP6orbPz45yar1RRu6Hiecpc8mfLZTyORNN4X7pDLdTvZ+LKvViCFJqXoUIDqpNTLjqGLNs2IvxEwy3Is4ADKyP+PNwX9OQ8ZiuzzbQIDAQAB"

The topic has been locked.

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