TOPIC:

The "Meeting Notification: Attendance" emails do not reference the date of the meeting for which attendance has been updated (sample pasted below). The recipient must click on the link and login to find out which meeting the email referenced. I did look through documents and forum postings to see if this topic has been covered. I offer my apologies if the answer is out there and I didn't find it.

Ryan Bartelheimer, VPE
Snohomish City Toastmasters (Club 258)


>>> This is an automatically generated email notification from your club website. <<<

(If you do not wish to receive these role change notifications, you can disable them in your member profile.)

~~~ Snohomish City Toastmasters Meeting Attendance Notification ~~~

A member's planned attendance status for the meeting has been updated.
(See 258.toastmastersclubs.org/agenda-01473004.html)

Ryan Bartelheimer, IP5, VC3 has indicated that XXXXXXXXX will NOT be attending this meeting.

(NOTE: Any replies to this notification email will be sent to the above member who made the change.)

Distribution: President, Vice President Education, Secretary

I have looked into this. The template for this notification email is below. As you can see, it *does* have a variable in it for the meeting date ("{meetingdate}}"). I have also tested the notification email, and all of the ones I receive do have the meeting date in them. So I am not sure what you are doing differently... Are you able to currently reproduce the notification email without the meeting date? (possibly a bug)

Current Notification Template:

Looking through my emails, some of the attendance emails include the meeting date while others do not. I don't immediately see anything different about the emails with the date vs without it. I will look at the emails more closely tomorrow on my computer instead of my phone. Do you have any suggestions to help troubleshoot this?

So if the date is not showing in the email, it is likely a blank date that is being inserted by the code there. The only things I can think of that might be a factor are date formatting issues (formatting errors result in blank dates), issues with determining whether an agenda is beyond the limit for sending notifications (e.g. a far future agenda) or if the agenda is a past agenda when the notification was sent (should not happen), or if there was something going on when creating a dated agenda from a template (e.g. if a named template got created from a dated agenda, but date was never cleared). None of these things should be happening, but I have been surprised before.

Date formatting issues usually result from something fishy with the date that was entered for a dated agenda. In that case, since the same formatting code is used throughout the system, the issue should be observable in several places.

For the past / far future scenario, it is a case of looking which meeting the notification was sent for relative to the date on which it was sent.

The template scenario is a bit more challenging (and unlikely) because it requires a series of steps to happen "just so".

Moved this thread to the Support Requests category as the current functionality does include the meeting date in notification emails ... although there may be an issue with it that we are troubleshooting.

The undated subject line "Meeting Notification: Attendance / [Club name]" shows up when I create a new meeting agenda using an existing meeting agenda. The SaA and Presiding Officer assignments carry over from the template. When the new meeting agenda is created, two automated emails go out indicating that these two people will be attending the meeting.

I also created a new agenda using a template where these roles were not assigned. Then I assigned those two roles and the same thing happened - a message came through with the meeting date missing from the subject line.

Steve, I responded from an emailed agenda that I would be attending and received a notification without a meeting date.
I then went to the website and said I would not be attending the same meeting. That triggered an email notification with the date included

Pam, that helps. The code that runs when responding from an email is different than when responding from the website.

I will look into this.

Still working on this... the logic is very complex.

bump

I believe this is now fixed. There was a very subtle bug that was messing things up.