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Can not login as member or admin 4 years 1 month ago #82608

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	Can not login as member or admin for club 4506
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Can not login as member or admin 4 years 1 month ago #82610

Brian Offline Administrator Posts: 10400 Thank you received: 3853	I was able to log in as admin and you Melvin without issue. What is the error your are receiving? Did you click the reload at the bottom of your site? Did you try clearing your cooking for 4506.toastmastersclubs.org ?
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82611

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	The error i'm receiving is: wrong password and I tried to renew the password with no success. Yes I click the reload at the bottom of site nothing changed. How do I clear my cooking for 4506.toastmastersclubs.org?
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82612

Brian Offline Administrator Posts: 10400 Thank you received: 3853	How to clear cookies depends on your browser, please use google to find the procedure for your browser.
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82613

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	I cleaned my cookies and I still can't get into the agenda.
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82614

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	why can't I pick another pass word?
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Can not login as member or admin 4 years 1 month ago #82615

Pam Offline Administrator Posts: 3620 Thank you received: 1103	You should have received a new admin password by email. Use that to log in and then reset your password. To reset your member password, pick your name, leave the password box blank and click the authenticate button
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82629

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	I cleaned my cookies and tries changing my past word and it did not work. I also, use the password you gave me for administrator and it did not work, (4506-BSCmTN07). Our meeting is at 6:00 pm and it does not look like i'm going to make it.
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82631

Pam Offline Administrator Posts: 3620 Thank you received: 1103	What browser are you using? Are you able to try using a different browser or device?
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82633

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	I'm using microsoft edge. How do i switch another browser?
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Can not login as member or admin 4 years 1 month ago #82634

Pam Offline Administrator Posts: 3620 Thank you received: 1103	Do you have google chrome or firefox or some other browser installed on your PC? Or can you try accessing the website via your phone or another mobile device? I was able to log in to your site using MS Edge, so it seems to a setting on your device that must be causing your issue.
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82635

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	This is a happy reply: I changed to google chrome as you suggested and everything is working again. Thank You Pam, and Brian have a great day. Melvin
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Can not login as member or admin 4 years 1 month ago #82636

MLDavis Topic Author Offline New Member Posts: 8 Thank you received: 0	Also, can you tell me what was wrong?
	The topic has been locked.

Can not login as member or admin 4 years 1 month ago #82637

Pam Offline Administrator Posts: 3620 Thank you received: 1103	No idea what was wrong. Blame the cookie monster! You'll probably be able to use Edge again now.
	The topic has been locked.