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TOPIC:

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82858

gpeters
Topic Author
Offline
New Member
Posts: 17
Thank you received: 7

Hello, Our members are having problems logging into our club website tmclub59.com
After selecting my name and entering my password, the URL changes to something like:
tmclub59.com/index.cgi?memberauth+SDOSDF...SDFKWIFFTjj+loggedin

but the Members Only section on the left stays disabled.

Also, if I try logging in as Admin, the same thing happens, I do not get access to the admin screen even after entering the correct password.

I have tried Chrome, Edge, and Internet Explorer, and clearing my cache and cookies, and the problem still happens.

Thanks,
Geoff Peters
Vancouver Toastmasters Club #59

Last edit: by gpeters.

The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82859

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	When did you last attempt this? I have been making some changes... not seeing any issues right now.
	Last edit: by SteveTheTechie. The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82860

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	I just successfully logged in a both you and as the admin. No issues.
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82861

gpeters Topic Author Offline New Member Posts: 17 Thank you received: 7	Thanks Steve. Yes I can log in, but the menu items on the left such as "meeting agendas" do not get enabled. I tried again just now and it still happens.
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82862

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	when logging in as a member or an admin?
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82863

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Please copy/paste here what you see when you click the following link: tmclub59.com/?cookies
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82864

gpeters Topic Author Offline New Member Posts: 17 Thank you received: 7	Yes the same issue happens for both user or admin. however, the usual message that requires me to unlock the site and accept cookies does not pop up anymore, and there is a jquery error in the console. I am attaching a screenshot. Thanks, Geoff Attachments:
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82865

gpeters Topic Author Offline New Member Posts: 17 Thank you received: 7	Seems like the screenshot got resized down when I uploaded it. Here is the full size screenshot: drive.google.com/file/d/1DGtGKjmuYUlOXl3...Xqe/view?usp=sharing
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82866

gpeters Topic Author Offline New Member Posts: 17 Thank you received: 7	Post deleted for security purposes.
	Last edit: by gpeters. The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82867

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	The jquery warning is nothing to be concerned with. I think I found the problem. Can you do a reload / clear cache and try it again. The following user(s) said Thank You: gpeters
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82872

gpeters Topic Author Offline New Member Posts: 17 Thank you received: 7	Thank you Steve, the issue is now fixed. Best regards, Geoff The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82873

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Please click reload at the bottom of your club site and try to log in.
	The topic has been locked.

Unable to Log in on our site, with either user or admin 4 years 1 month ago #82874

gpeters Topic Author Offline New Member Posts: 17 Thank you received: 7	Thanks, yes it works now. The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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