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[member email] was skipped because it has previously bounced too many times.
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[member email] was skipped because it has previously bounced too many times. 4 years 2 weeks ago #82999

  • ldharari@gmail.com
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There were two people on our club whose email addresses were reset to a generic "noemail toastmasters account". These emails were reset in the Membership Management page. However we are still getting the error email, when we try and send emails to the membership.

The two people are Leon Harari and Robyn Bavati

The sample email we are getting is:

From: FreeToastHost Server <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Sent: Thursday, 25 February 2021 5:54 PM
To: This email address is being protected from spambots. You need JavaScript enabled to view it.
Subject: [FreeToastHost] Message Not Delivered: Southern Division Contest | 28-Feb-21 |

This email address is being protected from spambots. You need JavaScript enabled to view it. was skipped because it has previously bounced too many times. Please visit support.toastmastersclubs.org and post a support request message for more information.
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[member email] was skipped because it has previously bounced too many times. 4 years 2 weeks ago #83001

  • SteveTheTechie
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You should always include your club number when posting support requests.

Names don't help for this... need both email addresses. We need to reset the bounce counts.

If an email address is "bounced out", you cannot just put their email address back into membership management. That is by design. We track number of bounces by email address in an internal db table. That is why you are getting the error message.

Have you looked into why the emails sent to them from the FTH server were bouncing?
Last edit: by SteveTheTechie.
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[member email] was skipped because it has previously bounced too many times. 4 years 2 weeks ago #83002

  • ldharari@gmail.com
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The Club number is 613630 (Maccabi Toastmasters)
The two email addresses that need to have their bounces reset are:

This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.

Thanks

Leon
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[member email] was skipped because it has previously bounced too many times. 4 years 2 weeks ago #83004

  • Brian
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Looks like those 2 email addresses are on the contact form/email and were spammed and gmail stopped the emails causing the bounce error.
I have reset the bounce count and the emails should work now.

The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
Last edit: by Brian.
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