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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83287

  • btabor
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Hi!
I was embedding a piece of code on a newly created page on our website:
<script type="text/javascript" src="https://form.jotform.com/jsform/210677277380057"></script>

It's to embed a JotForm on our website. When I refreshed the page, I received the "ERR_CONNECTION_TIMED_OUT" message in my Chrome and Edge browsers.

I've even tried to access the website on my phone and I got the same message. I'm sure the script is what's causing the server to time out. Is it possible for you all to remove the script for me so I can instead put a link to the form?

The code is on the "Media Release" page. Thank you!
nea.toastmastersclubs.org
Club #03979523
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83289

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3979523.toastmastersclubs.org/ works for me

There is not script on 3979523.toastmastersclubs.org/2021_media_release.html
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83292

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Hi, Brian.

Thank you for checking that out. Another TM in our club was able to access the agenda using her phone's mobile connection to the site. I tried the same thing and I was able to access the website perfectly using my mobile data connection instead of wifi.

Using that connection, I was able to get inside of the website and remove the script myself.

However, neither one of us are still able to access the website on our computers using our wifi (we're in different locations) Our WiFi connection is fine.

I tried a different browser and I also tried cleaning my browser's cache and neither one of us are able to access the website. Is there anything else we need to do?

If it helps anything, I also can't access your demo site, either. I get the same ERR_CONNECTION_TIMED_OUT message.

Thank you!
nea.toastmastersclubs.org
Club #03979523
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83293

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Hi!

I just wanted to give you an update that the website is now working normally. I don't know what happened but thank you!

Sincerely,
Brandon
nea.toastmastersclubs.org
Club #03979523
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83294

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Are you using a vpn?
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83295

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No, I'm not. However, the TM that told me about accessing the site on her phone said that she still can't access it on her computer. I'm not sure if her home uses a VPN.

Also, what was weird was me and our President were able to access it with no problems from our respective work computers.
nea.toastmastersclubs.org
Club #03979523
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83299

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is your site working for you today?
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ERR_CONNECTION_TIMED_OUT (Added script, site's down) 3 years 11 months ago #83332

  • btabor
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Hi, Brian.

Sorry it took so long to respond. I was waiting to see what happens.

I'm now getting several reports of the server error (500). One member says they can only access the website on their phone using the phone's data. I thought it was fixed when I logged out of the admin account last week, but it didn't.

It's weird because, personally, from my work computer I can access it.
nea.toastmastersclubs.org
Club #03979523
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