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TOPIC:

System trying to send to old email address 3 years 11 months ago #83458

Gordonyee
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

A member used to have the email address This email address is being protected from spambots. You need JavaScript enabled to view it. .

He changed it, and that email is no longer anywhere in the system that we can find.

Still, whenever we send an email to This email address is being protected from spambots. You need JavaScript enabled to view it., we get an error message saying that his email is not working.

"This email address is being protected from spambots. You need JavaScript enabled to view it. appears to be an invalid or non-working recipient email address. (No advertised SMTP servers are accepting mail.)

*** Please check the email address to make sure it is not misspelled. ***"

Both the member and I have logged in and cannot find that old address listed anywhere.

The topic has been locked.

System trying to send to old email address 3 years 11 months ago #83461

Brian
Offline
Administrator
Posts: 10400
Thank you received: 3853

This email address is being protected from spambots. You need JavaScript enabled to view it. is his secondary email address.

I sent an email to Richard and it went through
Apr 7 14:59:56 toastmastersclubs sendmail[11983]: 137ExjJm011979: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:11, xdelay=00:00:11, mailer=esmtp, pri=151254, relay=mail.richardtardif.com. [162.241.216.77], dsn=2.0.0, stat=Sent (OK id=1lU9eu-001fa0-1j)

The topic has been locked.

System trying to send to old email address 3 years 11 months ago #83464

Gordonyee Topic Author Offline New Member Posts: 5 Thank you received: 0	Thanks, but there is still an issue. It turns out that the member does still have the account and did receive your test message. BUT! He doesn't have it listed as a secondary address anywhere that we can find, and we are still getting a bounce as described when sending to the members address. Is it possible on your end to see where the address is listed and remove it?
	The topic has been locked.

System trying to send to old email address 3 years 11 months ago #83465

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Before I sent the message I checked his profile and it was in the secondary email. Go look for yourself.
	The topic has been locked.

System trying to send to old email address 3 years 11 months ago #83466

Gordonyee Topic Author Offline New Member Posts: 5 Thank you received: 0	Finally found it. When looking at the members list, it has only the primary. I had to click on the member card to see it. Thanks.
	The topic has been locked.

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