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New member having difficulty activating account 2 years 11 months ago #83720

  • Prestomets
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I am the Treasurer for club 4449 - Polk Street Speakers. We have a new member, Sebastian Johnson who was recently set up on our club's website. When he clicks through the welcome email to activate his account, he gets a message that his email (This email address is being protected from spambots. You need JavaScript enabled to view it.) is not being recognized.

Can you please look into this and let me know what I may be doing wrong? Thank you very much for your help!
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New member having difficulty activating account 2 years 11 months ago #83724

  • SteveTheTechie
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Thanks for providing your club number! :thumbsup:

When I checked your membership management, I got the following message pop-up:
The following 1 people NEVER ACCEPTED
their addition (never "opted-in") within 30 days
and have been DELETED:

Sebastian Johnson (Member)

It appears that he waited too long to click the link. He will have to be re-added in membership management, and the system will then send him a new opt-in email with a fresh link to click. (Hope he is more prompt this time. ;) )
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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New member having difficulty activating account 2 years 11 months ago #83759

  • Prestomets
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Thank you Steve. He did attempt to log in twice prior to the 30-day deadline, but his email wasn’t recognized. I will set him up again and have him click through the welcome email quickly and let you know if we’re still having issues.
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