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Menu disappears before you can tap Log In on mobile devices 2 years 11 months ago #83815

  • WendyK
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On mobile devices, we're noticing when you tap the three bars top left and try to scroll down to the log in button, that the entire menu disappears before you can tap the button to log in when held vertically.

Workaround that seems to work for now: turning phone to horizontal representation or log in via desktop/laptop/tablet.
VPPR and web geek
Rise & Shine Toastmasters Club No. 890453
riseandshineaz.toastmastersclubs.org
Mesa, AZ
LinkedIn: www.linkedin.com/in/wendykilleen
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Menu disappears before you can tap Log In on mobile devices 2 years 11 months ago #83817

  • SteveTheTechie
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Please be specific... which devices and browsers?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Menu disappears before you can tap Log In on mobile devices 2 years 11 months ago #83818

  • WendyK
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I was as specific as I could be. Mobile devices are experiencing the menu disappearing when scrolling down to tap on the log in button. I own an Android. Another tester who helped me owns an iPhone. Both experienced same issue when holding vertically while turning sideways - as mentioned - seemed to help us log in for now on mobile devices. Others have texted saying they are experiencing the issue on both Android as well as iPhone. Varying browsers since Android and iPhone were used. I don't have specific browser data.
VPPR and web geek
Rise & Shine Toastmasters Club No. 890453
riseandshineaz.toastmastersclubs.org
Mesa, AZ
LinkedIn: www.linkedin.com/in/wendykilleen
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Menu disappears before you can tap Log In on mobile devices 2 years 11 months ago #83819

  • WendyK
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My Android, a Samsung is running this:
Chrome 90.0.4430.210
OpSys Android 8.0.0; SM-G930V Build/R16NW
VPPR and web geek
Rise & Shine Toastmasters Club No. 890453
riseandshineaz.toastmastersclubs.org
Mesa, AZ
LinkedIn: www.linkedin.com/in/wendykilleen
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Menu disappears before you can tap Log In on mobile devices 2 years 11 months ago #83844

  • SteveTheTechie
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Hi, Wendy, thanks for the additional info. :thumbsup:

I was able to reproduce this issue, and I think I now have it fixed.

Can you please confirm it works correctly now and let me know?

I also need a confirmation from someone using an iPhone. I only have a Samsung Android phone, and iPhone and Android browsers work a bit differently in some cases. It looks like it is working for me on my Samsung phone.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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