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Custom domain club emails not working 1 month 4 weeks ago #83908

  • khinchman
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We have the custom domain www.downtownlunchbunch.com I believe the DNS and MX records are setup correctly, however when I send test emails to the generic addresses I don't get a non delivery nor do we receive the emails.

Can you test and see if it's setup correctly? Thanks
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Custom domain club emails not working 1 month 4 weeks ago #83909

  • Brian
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You did not follow the instructions
support.toastmastersclubs.org/doc/item/dns-settings-overview


remove
mail.downtownlunchbunch.com. 3600 IN CNAME pop.secureserver.net.
pop.secureserver.net. 3248 IN CNAME pop.vox.secureserver.net.
pop.vox.secureserver.net. 3248 IN CNAME pop.us-phx.vox.secureserver.net.
pop.us-phx.vox.secureserver.net. 8 IN A 68.178.252.117
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.193.97
pop.us-phx.vox.secureserver.net. 8 IN A 72.167.218.138
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.192.158
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.192.129
pop.us-phx.vox.secureserver.net. 8 IN A 97.74.135.143
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.193.129
pop.us-phx.vox.secureserver.net. 8 IN A 97.74.135.10
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.com
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Custom domain club emails not working 1 month 4 weeks ago #83910

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Here's what I have now: How's this look?

A @ 50.19.253.65 1 Hour
A mail.downtownlunchbunch.com 50.19.253.65 1 Hour
A www.downtownlunchbunch.com 50.19.253.65 1 Hour
CNAME _domainconnect _domainconnect.gd.domaincontrol.com 1 Hour
MX @ mail.downtownlunchbunch.com (Priority: 10) 1 Hour
NS @ ns45.domaincontrol.com 1 Hour
NS @ ns46.domaincontrol.com 1 Hour
SOA @ Primary nameserver: ns45.domaincontrol.com. 1 Hour
A www 50.19.253.65 1 Hour
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Custom domain club emails not working 1 month 4 weeks ago #83911

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Much better, wait an hour and try the email again.
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.com
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Custom domain club emails not working 1 month 4 weeks ago #83912

  • khinchman
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Thank you very much! I'll test it a little later. Have a good weekend.
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Custom domain club emails not working 1 month 3 weeks ago #83952

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I sent a test email out this morning and get this error:

Can you assist in troubleshooting? Thanks

delivery has failed to these recipients or groups:

This email address is being protected from spambots. You need JavaScript enabled to view it. (This email address is being protected from spambots. You need JavaScript enabled to view it.)
Your message couldn't be delivered. Despite repeated attempts to deliver your message, querying the Domain Name System (DNS) for the recipient's domain location information failed.

For more information and tips to fix this issue see this article: go.microsoft.com/fwlink/?LinkId=389361.









Diagnostic information for administrators:

Generating server: MWHPR2201MB1422.namprd22.prod.outlook.com
Receiving server: MWHPR2201MB1422.namprd22.prod.outlook.com
Total retry attempts: 14

This email address is being protected from spambots. You need JavaScript enabled to view it.
6/2/2021 6:46:30 PM - Server at MWHPR2201MB1422.namprd22.prod.outlook.com returned '550 5.4.312 Message expired, DNS query failed(ErrorRetry)'
6/2/2021 6:36:30 PM - Server at downtownlunchbunch.com (0.0.0.0) returned '450 4.4.312 DNS query failed [Message=ErrorRetry] [LastAttemptedServerName=downtownlunchbunch.com] [MW2NAM12FT043.eop-nam12.prod.protection.outlook.com](ErrorRetry)'

Original message headers:

ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
b=Plw2z1kUIvDFVznxTNVUUef7tF7epnsVmZnNiZzSSvehCTFfra4sINELUw2pJdA0PvGcuUfQkkAnd7LiWB3uGtfdjkcnpNXfKAYYA0mAmUjV5/tdlp/6wGh2h7fG+Sn1jU37fk92KQ7kYObWBex9G7BFoT4kxp4LcO/B3hulLc+NqlsXeDUtKcr4ZcICIhSHAZBqlEVmFi30ZlgeCYx+CSgGGAgBSX6vxYb3k0+JsMB49TkhTLJ1NgxCZOQN5hDWFmJ+AN0PAdk1fWr4+TSQO+cUxeR8lts1BUZtLz/WvxxHAo1/patlhzyskvydGCfJcFoochaB92yt9DLadjBECg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
s=arcselector9901;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;
b=kQzqdAQSYTBAEDj8FVytodW7friNwrv1xDOsUt6MFZDsrZW6bilCdHRorHpD4HQdd2VHzI3olcBK+ggRh2rignODVjGjNdQ+LsKLAH/HfAXJA66Y+b8hEG8H6j5r/yq8A8Rz196PUQvNFfiRtlrH8I54v+PTFYv3jnrYCLpL3QJMilGWMw4AIqI4KQi1R/7iRU6kwI8zL7vD05iVN38yrkD1ZkmmaFIdQ/2SIg+0Jp9qFV1ncbSI3cbKhhbUGpjwwI2U7qROStidWnuyPXYnYhyG+X4fLadBU3yQjfC7p9aNtf17q4wj/FjXhwp1AJd6TsM3ARpHJq3rs9hkOJAr5A==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass
smtp.mailfrom=netdio.net; dmarc=pass action=none header.from=netdio.net;
dkim=pass header.d=netdio.net; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=netdio.net;
s=selector2;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;
b=NLtIU9Z5qMdenA1cTH9NCSRl3eXQ4bDGXQF9Tx8vco2rUYalLdXGexGCmCFgwJHQC9L9IUoWV6hFsl9h32d8uP0ngxd4H5/jbP2XacdMJ242C/0gGWrZdXFlBHeAb26DXB+GLSUQZGcZXC96klcAM8+t3UhrA3+Y//hGSWruG9g=
Received: from MWHPR2201MB1472.namprd22.prod.outlook.com
(2603:10b6:301:2b::20) by MWHPR2201MB1422.namprd22.prod.outlook.com
(2603:10b6:301:17::18) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4173.26; Tue, 1 Jun
2021 18:44:43 +0000
Received: from MWHPR2201MB1472.namprd22.prod.outlook.com
([fe80::b8be:b15f:db6d:f223]) by MWHPR2201MB1472.namprd22.prod.outlook.com
([fe80::b8be:b15f:db6d:f223%4]) with mapi id 15.20.4173.030; Tue, 1 Jun 2021
18:44:43 +0000
From: Kevin Hinchman <This email address is being protected from spambots. You need JavaScript enabled to view it.>
To: "This email address is being protected from spambots. You need JavaScript enabled to view it." <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Subject: Test email please reply Kevin
Thread-Topic: Test email please reply Kevin
Thread-Index: AQHXVxYvue54vd8lsES2HZrEbd9O3A==
Date: Tue, 1 Jun 2021 18:44:42 +0000
Message-ID: <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-mailer: Apple Mail (2.3654.100.0.2.22)
authentication-results: downtownlunchbunch.com; dkim=none (message not signed)
header.d=none;downtownlunchbunch.com; dmarc=none action=none
header.from=netdio.net;
x-originating-ip: [104.231.41.3]
x-ms-publictraffictype: Email
x-ms-office365-filtering-correlation-id: bfccbb89-86c8-4e44-33f0-08d9252d5237
x-ms-traffictypediagnostic: MWHPR2201MB1422:
x-microsoft-antispam-prvs: <This email address is being protected from spambots. You need JavaScript enabled to view it.>
x-ms-oob-tlc-oobclassifiers: OLM:1728;
x-ms-exchange-senderadcheck: 1
x-microsoft-antispam: BCL:0;
x-microsoft-antispam-message-info: +3Fx9KVK66XvysNIU3/oYZSJpeApESqtZz52ABwF4ecIpFNxmqkStlrT8giUeDQAUYgVbpxd/7N3G44L2EGw4mKtpiSsiyUbr73o9MSfg0biwGEIzSL16Y4pGyTP3+yFcyvmaxoKsso0AAdrUdBiw2U5R01ZfkPnpl/x+cfHXRIwcGThCf5xJ8sk0HWWdCGGeR8FFNuRdwEAL3vifWo8NqKXRGoGwBbuWanpcVeArnuTQt/jr7W01cLg0z96mFlF8ipgbTRnnI7y4/GrbggdFM5Tn3WNSNrQWOB6henh1SSxd7JijcQCDrbf7S5NkNsJZawuTU7wo8+iUsxsGneK3h9xu+CRwSu76XGfCBey3fPGfsaP4T+lyP80e9xop1k3fSr2vqLH/5HoApOgZqRKyw==
x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:MWHPR2201MB1472.namprd22.prod.outlook.com;PTR:;CAT:NONE;SFS:(4636009)(366004)(376002)(396003)(136003)(346002)(39830400003)(26005)(66476007)(66446008)(6512007)(8676002)(38100700002)(91956017)(2906002)(76116006)(4270600006)(64756008)(66556008)(86362001)(122000001)(6916009)(71200400001)(33656002)(66946007)(508600001)(8936002)(186003)(6486002)(73894004)(6506007)(621065003)(2616005)(316002)(36756003)(45980500001);DIR:OUT;SFP:1101;
x-ms-exchange-antispam-messagedata: =?iso-8859-1?Q?XBURQHA2iT5wGh471LYOEv0UC4VglREMgRI2+HHijMVqKYWkyJ290qpPiB?=
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x-ms-exchange-transport-forked: True
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
MIME-Version: 1.0
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-AuthSource: MWHPR2201MB1472.namprd22.prod.outlook.com
X-MS-Exchange-CrossTenant-Network-Message-Id: bfccbb89-86c8-4e44-33f0-08d9252d5237
X-MS-Exchange-CrossTenant-originalarrivaltime: 01 Jun 2021 18:44:43.0922
(UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: b67063a4-2aca-434a-b26f-f65efa7c2ef3
X-MS-Exchange-CrossTenant-mailboxtype: HOSTED
X-MS-Exchange-CrossTenant-userprincipalname: zy75ADKiSOifEyKOw0G9zDnP9nK9Ax6TYcTsttuuRu1vtjfDxlBn1q012QVTCJBmErmh1JSdlyosb2gcUBH5Kw==
X-MS-Exchange-Transport-CrossTenantHeadersStamped: MWHPR2201MB1422
X-OriginatorOrg: netdio.net
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Custom domain club emails not working 1 month 3 weeks ago #83953

  • SteveTheTechie
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Looks like somehow you managed to ditch the A record in your DNS for mail.downtownlunchbunch.com

This A record is needed to tell your registrar the IP address of the email server that is referenced in the MX record.

ADD:
mail.downtownlunchbunch.com A 50.19.253.65

Give it an hour or so after adding to circulate through the internet.
Steve James, DTM
FreeToastHost Lead System Developer B)
www.linkedin.com/in/sejames
Officer Emeritus
Mindful Communicators - Club 1966, Presidents Distinguished Since 2008
www.mindfulcommunicators.org

CLICK HERE to edit your "signature" for forum messages (at the bottom of the "Profile Information" tab). Please include your club # there.
:thumbsup:
Last edit: by SteveTheTechie.
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Custom domain club emails not working 1 month 3 weeks ago #83954

  • khinchman
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Here's what I have in GoDaddy's DNS for the domain. I already have that entry as of 5/28. Thanks

Records
Last updated 5/28/2021 5:34 PM
Type Name Value TTL Actions
A @ 50.19.253.65 1 Hour Edit
A mail.downtownlunchbunch.com 50.19.253.65 1 Hour Edit
A www 50.19.253.65 1 Hour Edit
A www.downtownlunchbunch.com 50.19.253.65 1 Hour Edit
CNAME _domainconnect _domainconnect.gd.domaincontrol.com 1 Hour Edit
MX @ mail.downtownlunchbunch.com (Priority: 10) 1 Hour Edit
NS @ ns45.domaincontrol.com 1 Hour
NS @ ns46.domaincontrol.com 1 Hour
SOA @ Primary nameserver: ns45.domaincontrol.com. 1 Hour
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Custom domain club emails not working 1 month 3 weeks ago #83955

  • khinchman
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Thanks for the help GoDaddy fixed it!!
The following user(s) said Thank You: SteveTheTechie
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