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blacklist 2 years 10 months ago #84103

  • teddybayer7
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An active member's contact email was found on the FTH blacklist and the member is no longer receiving emails. (1) How did the email get on the blacklist? (2) Does someone have to manually input a member's contact on the blacklist? (3) Can an administrator physically remove the member's contact from the blacklist? (4) Can you locate the person, day, and time stamp if someone put the member's contact on the blacklist to investigate its origins?
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blacklist 2 years 10 months ago #84104

  • Brian
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We cannot assist you without your club number.
When reporting an issue with a member we need at least a first name.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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blacklist 2 years 10 months ago #84105

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03890961
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blacklist 2 years 10 months ago #84106

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Name?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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blacklist 2 years 10 months ago #84107

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Alisa
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blacklist 2 years 10 months ago #84108

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Another club has added that email to their blacklist. We will not research or remove.
You will have to add her email address to your club white list.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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blacklist 2 years 10 months ago #84125

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The name has been added to the whitelist. The member is still not receiving emails from FTH. What is another alternative?
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blacklist 2 years 10 months ago #84126

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The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

Jun 20 13:57:45 toastmastersclubs sendmail[31050]: 15KDvijk031047: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120773, relay=mx01.mail.com. [74.208.5.22], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=0Lsgwh-1lAaVU1AiX-012DZc)

Alumni.com is hosted in a datacenter that allows spammers and was blocked because of spam.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: teddybayer7
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blacklist 2 years 10 months ago #84127

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Can you also do the same for the email that ends in This email address is being protected from spambots. You need JavaScript enabled to view it.? Thank you.
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blacklist 2 years 10 months ago #84128

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They both use the same mail service.

The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

id=1Ma2sU-1lpPdt1yIm-00W0ve)
Jun 20 16:25:15 toastmastersclubs sendmail[31948]: 15KGPEwb031945: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120776, relay=mx01.mail.com. [74.208.5.22], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=1N7Alm-1lE9VG3JFc-017XbR)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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