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Edits are not saving 2 years 9 months ago #84389

Jonetta Barnett Topic Author Offline New Member Posts: 8 Thank you received: 0	I receive this message below when i save any edits...Please help! You have errors in your form below. Please scroll down and correct the following: 1. Administrator Info Tab - You cannot enter in a toastmastersclubs.org/toastmastersdistricts.org address or one using your custom domain name. website is: 5616089.toastmastersclubs.org/ 5616089
	The topic has been locked.

Edits are not saving 2 years 9 months ago #84390

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It would appear that your email inbox is full, and we got email sent to it bounced back to us too many times, so the system code ditched your email address from the admin email box and put a dummy "noemail" email address there. The "@toastmastersclubs.org" in the email address triggered the error you are seeing, since we do not allow "@toastmastersclubs.org" email addresses to be used as an admin email addressed. Basically, you need to clean out your inbox so that the server does not get bounces and/or change the admin email address to one that does not bounce emails back to the server.

Our bounce log shows the following for "This email address is being protected from spambots. You need JavaScript enabled to view it.":

Your email message to jonetta@jonettabproductions.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: jonetta@jonettabproductions.com
Email Subject:
Date Sent:

Diagnostic Code: 552 5.2.2 Quota exceeded (mailbox for user is full)
Delivery Status: 5.2.2 mailboxfull
Date Last Attempted: Mon, 14 Jun 2021 20:27:15 -0400

NOTE: This email address may be invalid or non-working and should be changed, deleted, or updated to allow delivery.
Refer to the following user documentation for other ways that your recipient may be able to use to remedy this problem:
https://support.toastmastersclubs.org/doc/item/ensuring-that-members-receive-email

If you have any questions about this, please visit us at https://support.toastmastersclubs.org.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

The topic has been locked.

Edits are not saving 2 years 9 months ago #84391

Jonetta Barnett Topic Author Offline New Member Posts: 8 Thank you received: 0	Hi Steve, Thanks, i cleaned it out already. What now? 5616089
	The topic has been locked.

Edits are not saving 2 years 9 months ago #84392

Brian Offline Administrator Posts: 11647 Thank you received: 3880	The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero. Try it now. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Edits are not saving 2 years 9 months ago #84393

Jonetta Barnett Topic Author Offline New Member Posts: 8 Thank you received: 0	Thank You, HOWEVER i am still getting the same error. I have plenty of room in my inbox for the jonettabproductions.com email. I am logged in as admin, in the admin console. i really appreciate the help as we are moving to hybrid meetings and need to edit a few items thanks Jonetta 5616089
	The topic has been locked.

Edits are not saving 2 years 9 months ago #84394

Jonetta Barnett Topic Author Offline New Member Posts: 8 Thank you received: 0	I think i figured it out, i went to Administrator Info and changed the email to mine. I'm going to try editing now...THANKS! 5616089
	The topic has been locked.