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Reset bounce count 2 years 8 months ago #84480

deedubbleyoo Topic Author Offline FreeToastHost Ambassador Posts: 69 Thank you received: 6	1027647 - Huntingdonshire Speakers Please can you reset the bounce count for This email address is being protected from spambots. You need JavaScript enabled to view it.?
	The topic has been locked.

Reset bounce count 2 years 8 months ago #84492

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

You need to have This email address is being protected from spambots. You need JavaScript enabled to view it. whitelist This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The following user(s) said Thank You: deedubbleyoo

The topic has been locked.

Reset bounce count 2 years 8 months ago #84506

deedubbleyoo Topic Author Offline FreeToastHost Ambassador Posts: 69 Thank you received: 6	Added address to whitelist
	The topic has been locked.

Reset bounce count 2 years 8 months ago #84512

Brian Offline Administrator Posts: 11642 Thank you received: 3880	Which whitelist? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Reset bounce count 2 years 8 months ago #84550

deedubbleyoo Topic Author Offline FreeToastHost Ambassador Posts: 69 Thank you received: 6	The one on our FTH site.
	The topic has been locked.

Reset bounce count 2 years 8 months ago #84551

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

NO that is incorrect, your member has to add the server email addresses This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to his whitelist on the waltoncloud.com server.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Reset bounce count 2 years 8 months ago #84552

deedubbleyoo Topic Author Offline FreeToastHost Ambassador Posts: 69 Thank you received: 6	Aha! I'll get that done then.
	The topic has been locked.

Reset bounce count 2 years 8 months ago #84553

deedubbleyoo Topic Author Offline FreeToastHost Ambassador Posts: 69 Thank you received: 6	I already have a rule for it in my whitelist. Is there anything else you are aware of from your side, please?
	The topic has been locked.