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message content rejected due to suspected spam 5 days 19 hours ago #84526

  • kristen
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Hi. An email recently sent by our club president to the "officers..." email address we use for club exec business was rejected as suspected spam. This was to a longstanding member with the same email address i.e., no change to her email details on our club website. She is a member of multiple clubs & therefore receives lots of emails. She now has a dedicated email address for Toastmasters business which I have made her primary email address on our website (moved the problem email to the 'secondary' field.
I've attached a copy of the 'message not delivered' email our president received for your reference.
I would be grateful if you would advise of any additional steps I can take to ensure this does not recur or any other suggestions you may have.
Many thanks,
Kristen Low Secretary and web administrator
Wandin Toastmasters 3011962

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message content rejected due to suspected spam 5 days 10 hours ago #84530

  • Brian
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You need to talk to bigpond.com their email service they are the ones blocking the email. Bigpond is a real issue with the way they handle email.

The following addresses had permanent fatal errors
<This email address is being protected from spambots. You need JavaScript enabled to view it.>
(reason: 558 5.7.1 608230B816C88288 Message content rejected due to suspected spam. IB703)

Transcript of session follows
... while talking to extmail.bigpond.com.:
>>> DATA
<<< 558 5.7.1 608230B816C88288 Message content rejected due to suspected spam. IB703
554 5.0.0 Service unavailable
Thank you

Brian McDonald DTM
Lead Freetoasthost Support

Cataraqui Valley Toastmasters
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
The following user(s) said Thank You: kristen

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Last edit: by Brian.
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