IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

message content rejected due to suspected spam 2 years 9 months ago #84526

kristen
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Hi. An email recently sent by our club president to the "officers..." email address we use for club exec business was rejected as suspected spam. This was to a longstanding member with the same email address i.e., no change to her email details on our club website. She is a member of multiple clubs & therefore receives lots of emails. She now has a dedicated email address for Toastmasters business which I have made her primary email address on our website (moved the problem email to the 'secondary' field.
I've attached a copy of the 'message not delivered' email our president received for your reference.
I would be grateful if you would advise of any additional steps I can take to ensure this does not recur or any other suggestions you may have.
Many thanks,
Kristen

This message has an attachment file.
Please log in or register to see it.

The topic has been locked.

message content rejected due to suspected spam 2 years 9 months ago #84530

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

You need to talk to bigpond.com their email service they are the ones blocking the email. Bigpond is a real issue with the way they handle email.

The following addresses had permanent fatal errors

<This email address is being protected from spambots. You need JavaScript enabled to view it.>
(reason: 558 5.7.1 608230B816C88288 Message content rejected due to suspected spam. IB703)

Transcript of session follows

... while talking to extmail.bigpond.com.:
>>> DATA
<<< 558 5.7.1 608230B816C88288 Message content rejected due to suspected spam. IB703
554 5.0.0 Service unavailable

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The following user(s) said Thank You: kristen

Last edit: by Brian.

The topic has been locked.