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Cookies 5 days 7 hours ago #84533

  • dantleung
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I have not been able to login to the FTH website for TopofTroyToastmasters.org. Got the following error message. Strangely, I don't have the same problem with the FTH sites for other Toastmasters clubs. Cookies have alwyas been enabled on my web browsers. Both the Chrome and MS Edge on my PC got the same error message.

Error Message: It appears that cookies are disabled or unavailable by your browser for your club website.

Thank you in advance for your help!

Dan Leung
Mobile: 248-797-8277
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Cookies 5 days 3 hours ago #84537

  • Brian
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We cannot assist you because you did not provide your club number.
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.com
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Cookies 4 days 23 hours ago #84542

  • dantleung
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Hi Brian,

Thanks for the quick reply!

The problem is solved! The FTH website of the club that I am trying to log into is club number 864753, Top of Troy. I was using the following URL which gave me the error message:
www.topoftroytoastmasters.org/

When I used the following URL, I was able to login successfully:
864753.toastmastersclubs.org/

The login screens for the 2 URL's seem to be identical. I am not sure why the club created 2 URL's. I will make sure to use the correct one in the future.

Thanks and have a very nice day!

Dan Leung
Mobile: 248-797-8277
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Cookies 4 days 22 hours ago #84546

  • Pam
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It seems that the club has a custom domain which isn't set up correctly.
You might want to refer the club website admin to this documentation on how to configure their DNS settings: support.toastmastersclubs.org/doc/item/dns-settings-overview
Pam Holley, DTM
FreeToastHost Ambassador
VPE, Redlands Toastmasters Club 5836.toastmastersclubs.org
Please add your Club Number to your profile signature (On Profile tab click Edit, then choose the Profile Information tab)
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Cookies 4 days 19 hours ago #84548

  • dantleung
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Thanks and have a nice day!
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