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TOPIC:

Can't update website Home Page 3 years 5 months ago #85348

Jilly Topic Author Offline New Member Posts: 10 Thank you received: 1	I've tried several times to update the date of our next meeting on our club's home page. The page takes ages to save this change, but when I go out of the admin console, the change has not saved at all. (Club 1813882)
	The topic has been locked.

Can't update website Home Page 3 years 5 months ago #85355

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Your hobbs.com.au email address is giving the system heartburn. It was entered for the admin email address and it was failing that for any changes to the Websites settings dialog. I changed it to your gmail address (from Membership Management) and it saves just fine now.
	The topic has been locked.

Can't update website Home Page 3 years 5 months ago #85366

Jilly Topic Author Offline New Member Posts: 10 Thank you received: 1	THANK YOU SteveTheTechie! Such a simple solution... At least I had a gmail option to switch to. But how do I cure the system's heartburn for my other email address? Any suggestions?
	The topic has been locked.

Can't update website Home Page 3 years 5 months ago #85367

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Your mail server says it supports connecting using TLS protocol but the secure certificate does not verify back to your domain name Cert Hostname DOES NOT VERIFY (mail.hobbs.com.au != sdc-cp111.server-cpanel.com \| DNS:sdc-cp111.server-cpanel.com \| DNS:www.sdc-cp111.server-cpanel.com) So email is encrypted but the host is not verified The following user(s) said Thank You: Jilly
	The topic has been locked.

Can't update website Home Page 3 years 5 months ago #85371

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Your This email address is being protected from spambots. You need JavaScript enabled to view it. domain seems to have some issues as Brian mentions.

You can use www.checktls.com/TestReceiver to test it out. Notice the FAILs in the summary. Our internal email address checker does not give us this level of detail (it is intended to normally work quickly) but sometimes we use this website for diagnostic / troubleshooting purposes.

When you were saving, it was our internal email address checker that was taking so long (hence the never ending spinner). It does eventually return an error (in Google Chrome that I use), it was just taking forever in this case. (probably because it has a retry loop in it)

The following user(s) said Thank You: Jilly

Last edit: by SteveTheTechie.

The topic has been locked.