IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Unable to send emails to former members 3 years 8 months ago #85350

bortizvaldes
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

I sent an email from my personal email address to former members: This email address is being protected from spambots. You need JavaScript enabled to view it. and received a message doesn't exist. See below error message. What can be done so I may send events information using former and guests email blasts. Thank you.

My name is Betty Ortiz-Valdes, Website Administrator for Cutler Bay Toastmasters, Club#1412303Your message to This email address is being protected from spambots. You need JavaScript enabled to view it. couldn't be delivered.formermembers wasn't found at cutlerbaytoastmasters.com.Office 365 How to Fix It The address may be misspelled or may not exist. Try one or more of the following:· Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send.· Contact the recipient (by phone, for example) to check that the address exists and is correct.· The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.· Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: Fix email delivery issues for error code 5.1.1 in Office 365 , and then send the message again. Retype the entire recipient address before selecting Send.

The topic has been locked.

Unable to send emails to former members 3 years 8 months ago #85351

Brian Offline Administrator Posts: 10469 Thank you received: 3866	Your domain DNS is not setup correctly missing mail.cutlerbaytoastmasters.com. 3600 IN A 50.19.253.65 cutlerbaytoastmasters.com. 3600 IN MX 10 mail.cutlerbaytoastmasters.com delete cutlerbaytoastmasters.com. 3600 IN MX 0 smtp.secureserver.net. cutlerbaytoastmasters.com. 3600 IN MX 10 mailstore1.secureserver.net.
	The topic has been locked.

Unable to send emails to former members 3 years 8 months ago #85352

bortizvaldes Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you for the quick response. Where do I go to setup domain DNS correctly - is it my system or the website? Where do I enter Missing information. I appreciate your assistance. Betty
	The topic has been locked.

Unable to send emails to former members 3 years 8 months ago #85353

Brian Offline Administrator Posts: 10469 Thank you received: 3866	Whoever bought the domain name needs to go where the DNS is hosted and make the changes. Your domain registrar looks like it is www.godaddy.com
	The topic has been locked.

Forum

Support Requests

Public Forums