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Can't load site 3 years 5 months ago #85425

  • virtual.parliamentarians
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Every now and then, I get the error that the site "can't be reached" because it took "too long to respond" as depicted in the attached screenshot on 10/7 around 1:40am EST.  My internet service provider is MCI Communications Services, Inc. d/b/a Verizon Business and IP address is 173.68.24.203 Any ideas on how to resolve this and prevent it from recurring?
 
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Can't load site 3 years 5 months ago #85431

  • Brian
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That is when we do daily backups and the records you may be accessing are not available.
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Can't load site 3 years 5 months ago #85437

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Thanks!  Is there a public schedule of when the maintenance/back-ups are made for users to avoid accessing the site around then?  Posting this may also help manage expectations of members by reducing potential frustration and/or data loss during these times.
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Can't load site 3 years 5 months ago #85446

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System maint every Sunday morning and backups anytime between midnight and 7 am Eastern.
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