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TOPIC:

Can't load site 3 years 5 months ago #85425

virtual.parliamentarians Topic Author Offline Senior Member Posts: 59 Thank you received: 1	Every now and then, I get the error that the site "can't be reached" because it took "too long to respond" as depicted in the attached screenshot on 10/7 around 1:40am EST. My internet service provider is MCI Communications Services, Inc. d/b/a Verizon Business and IP address is 173.68.24.203. Any ideas on how to resolve this and prevent it from recurring? Attachments:
	The topic has been locked.

Can't load site 3 years 5 months ago #85431

Brian Offline Administrator Posts: 10400 Thank you received: 3853	That is when we do daily backups and the records you may be accessing are not available.
	The topic has been locked.

Can't load site 3 years 5 months ago #85437

virtual.parliamentarians Topic Author Offline Senior Member Posts: 59 Thank you received: 1	Thanks! Is there a public schedule of when the maintenance/back-ups are made for users to avoid accessing the site around then? Posting this may also help manage expectations of members by reducing potential frustration and/or data loss during these times.
	The topic has been locked.

Can't load site 3 years 5 months ago #85446

Brian Offline Administrator Posts: 10400 Thank you received: 3853	System maint every Sunday morning and backups anytime between midnight and 7 am Eastern.
	The topic has been locked.

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