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Welcome Email Empty 3 years 8 months ago #85495

  • dtrimb
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Getting FTH set up and trialling with committee members. When they authenticate, they receive a welcome email but it is blank. What can I do to correct this issue? Have scoured the forum and admin console for answers.

Derrick Trimble
Vice President Education/Site Administrator
Chelmsford City Communicators, 7019713
7019713.toastmastersclubs.org/ 
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Welcome Email Empty 3 years 8 months ago #85496

  • SteveTheTechie
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Thanks for the heads-up.  Let me look into this.
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Welcome Email Empty 3 years 8 months ago #85500

  • dtrimb
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Thank you Steve. When we make our site public, we want it to shine and work correctly.
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Welcome Email Empty 3 years 8 months ago #85519

  • SteveTheTechie
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This should work fine now.
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Welcome Email Empty 3 years 8 months ago #85525

  • MikeD
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The welcome email works well when sent from the "New Member Welcome" tab of Membership Management - but from the Membership Tools dropdown, it sends to the correct addresses but the body just contains 2021-09-27 09:31:29
Have to say this is the first issue I've found with FTH in years, an impressive record!
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Welcome Email Empty 3 years 8 months ago #85530

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Ok, thanks.  I will take a look.  I am in the process of restructuring the database a bit for better performance moving forward.   Breaking up a big table into smaller tables.  The Welcome message is one of the fields that I moved into a smaller table.
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