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Emails sent to the primary email address bounced too many times 3 years 8 months ago #85533

  • KarenLeslie
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Hi,

I'm the VPE of Limestone Coast Toastmasters and the FTH is no longer recognising my email address This email address is being protected from spambots. You need JavaScript enabled to view it..
Your email message to This email address is being protected from spambots. You need JavaScript enabled to view it. could not be delivered
and was returned to the FreeToastHost server.
All other emails to that email address are being delivered as long as it's not going through FTH. I have whitelisted the email address from toastmastersclubs.org. It has removed my email address from my profile :-( and I've added it back in to see if whitelisting will help.

I have used this email address for years without any issue.
I saw that someone else has this issue and it was due to an IP address. 

Thanks for your help.
Karen Leslie

VPE Limestone Coast Toastmasters club - 3395.
limestonecoast.toastmastersclubs.org
Karen Leslie
Limestone Coast TM
Club number: 3395
Web: limestonecoast.toastmastersclubs.org/
Last edit: by KarenLeslie.
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Emails sent to the primary email address bounced too many times 3 years 8 months ago #85536

  • Brian
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Your email processor is bouncing the emails from FTH nothing we can do about that.
You need to contact them and have them white list This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.
Your email message to karen.lctoastmasters@kljltd.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: karen.lctoastmasters@kljltd.com
Email Subject: [LCToastMasters] LCTM Club Meeting Agenda for October 20, 2021
Date Sent: Fri, 15 Oct 2021 07:06:57 +0000

Diagnostic Code: 550 5.7.1 [CS] Message blocked. If this is a false positive, please report this to your hosting service provider. See https://console.mailchannels.net/insights/bounce?auid=promptwebhosting&sender=agenda%40toastmastersclubs.org&txid=204f2f0e23296676
Delivery Status: 5.0.0

The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The following user(s) said Thank You: KarenLeslie
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Emails sent to the primary email address bounced too many times 3 years 8 months ago #85539

  • KarenLeslie
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Hi Brian,

Thanks for resetting the bounce count. I have white listed the email and that doesn't appear to have worked. I will contact them. I don't know why this has changed after all these years.

When I check on the deliverability with my hosting in cPanel I can't even see anything coming from the agenda. I can see that This email address is being protected from spambots. You need JavaScript enabled to view it. gets delivered.

I've realised it's only the agenda that doesn't get delivered. Amendments to the agenda and admin signing in gets delivered but not the agenda. 

The agenda gets sent to my other email account This email address is being protected from spambots. You need JavaScript enabled to view it. which is set up for a guest speaker on the agenda.
However my email address This email address is being protected from spambots. You need JavaScript enabled to view it. does not even see the message.

I'll contact my hosting company to see what they say.

Thanks for your help,
Karen.
 
Karen Leslie
Limestone Coast TM
Club number: 3395
Web: limestonecoast.toastmastersclubs.org/
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Emails sent to the primary email address bounced too many times 3 years 8 months ago #85540

  • KarenLeslie
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Updated: My hosting company has said that one particular email address was blocked as spam. They are going to unblock it for me.

Hopefully they will sort it out soon.
Karen Leslie
Limestone Coast TM
Club number: 3395
Web: limestonecoast.toastmastersclubs.org/
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
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