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Too many bounce backs despite valid e-mail address 3 years 3 months ago #86161

kentspott Topic Author Offline New Member Posts: 15 Thank you received: 3	I am getting bounce backs despite having a valid e-mail address. Attached is the bounce error message. I am able to send e-mail directly to the e-mail address using my client software and the recipient is getting my e-mails. Club number is 8684. This message has an attachment file. Please log in or register to see it.
	Last edit: by kentspott. The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86164

Brian Away Administrator Posts: 10400 Thank you received: 3853	Anyone using the bell email servers will need to add This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to their whitelist.
	The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86167

kentspott Topic Author Offline New Member Posts: 15 Thank you received: 3	Ok, I will ask that person to add the two whitelist entries on their bell e-mail account. Does whitelisting take effect immediately once it is setup by the bell account user?
	The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86169

Brian Away Administrator Posts: 10400 Thank you received: 3853	You will have to ask Bell that question. The following user(s) said Thank You: kentspott
	The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86176

kentspott Topic Author Offline New Member Posts: 15 Thank you received: 3	Hello I am hoping that the member with e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. has by now created his two black list entries on his bell account. Are you able to reset the bounce count for this e-mail address to zero so as to allow future e-mails to be processed successfully?
	The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86177

rhtaylor3 Away Moderator Posts: 677 Thank you received: 181	The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero. The following user(s) said Thank You: SteveTheTechie, kentspott
	The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86188

kentspott Topic Author Offline New Member Posts: 15 Thank you received: 3	I just sent three e-mails today. Is there any bounce count for the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.? I am hoping that member has created their whitelists on their bell e-mail account.
	The topic has been locked.

Too many bounce backs despite valid e-mail address 3 years 3 months ago #86191

Brian Away Administrator Posts: 10400 Thank you received: 3853	Bounce count remains at zero. The following user(s) said Thank You: kentspott
	The topic has been locked.