Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Member Downloads and File Manager Error 3 years 3 months ago #86204

  • brehmjh
  • brehmjh's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
 

On November 27, 2021 at 11am Speak Up! toastmasters noticed that after logging into the website as a member, we are not able to download files under Member Downloads. As President, I also cannot upload files to the File Manager. I am using both Firefox and Chrome as my browsers and Windows 10 as my operating system. I was also informed by multiple members this morning that they also cannot download files from the Member Downloads section. Two of these members were using Apple devices. See attached the screenshot of the error from my Windows 10, Firefox browser.

Note, that if I logout and click the Public Downloads tab I can download public files. However, I can only download while logged out. Our members regularly access these files and this Saturday the error put us at a handicap. Please do not hesitate to contact me if you have any questions and let me know if you have a solution to correct the error.

Kind regards,
Jessica

Jessica Brehm
President, Speak Up! Toastmasters
Club  #1055281
www.speakuptmc.org/
Attachments:
The topic has been locked.

Member Downloads and File Manager Error 3 years 3 months ago #86205

  • rhtaylor3
  • rhtaylor3's Avatar
  • Away
  • Moderator
  • Moderator
  • Posts: 677
  • Thank you received: 181
Thanks for the heads up about these issues. We're investigating.
The topic has been locked.

Member Downloads and File Manager Error 3 years 3 months ago #86214

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11526
  • Thank you received: 3795
browser is???
operating system is???
The topic has been locked.

Member Downloads and File Manager Error 3 years 3 months ago #86216

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11526
  • Thank you received: 3795
Ok, check it now. 
The following user(s) said Thank You: rhtaylor3
The topic has been locked.

Member Downloads and File Manager Error 3 years 3 months ago #86225

  • brehmjh
  • brehmjh's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
Hi Steve,

I tested the Member Downloads and File Manager this morning. Both are working on my Windows 10 OS using Firefox and my iPad using Safari. Thank you for helping us troubleshoot the problem.

Regards,
Jessica
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.043 seconds
Powered by Kunena Forum