Welcome, Guest

IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

exchange 3 years 2 months ago #86465

jshapiro@help4computers.com
Topic Author
Offline
Junior Member
Posts: 30
Thank you received: 0

A member of club#3993 has not been receiving agendas when they are sent out of FTH. The reason I am contacting you is to find out if you see any emails bounced? We will contact Microsoft about an email not received.

I just thought I should check to see if there is a problem with agenda@toastmastersclubs.org. If no problem and it is a microsoft problem, they will be contacted.

Thank you for your time. Happy Holidays!

The topic has been locked.

exchange 3 years 2 months ago #86466

jshapiro@help4computers.com Topic Author Offline Junior Member Posts: 30 Thank you received: 0	this thing is getting more bizarre by the minute. This member of club#3993 put herself in as toastmaster and I am the VP of Education. I didn't get a notification. I was going to call Microsoft but it seems that her email is blocked. I am going to check exchange and see if she is blocked. Is it possible that for some reason FTH is blocking her.
	The topic has been locked.

exchange 3 years 2 months ago #86468

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Who are you referring to, we need at least a first name. We are good but we can not read your mind.
	The topic has been locked.

exchange 3 years 2 months ago #86470

jshapiro@help4computers.com Topic Author Offline Junior Member Posts: 30 Thank you received: 0	Sorry about that, the members name is Lisa Shapiro. Her email address is lshapiro@help4computers.com. That's in club#3993 Framingham-Natick Toastmasters Club.
	The topic has been locked.

exchange 3 years 2 months ago #86471

jshapiro@help4computers.com Topic Author Offline Junior Member Posts: 30 Thank you received: 0	do you need to know her ip address? would that help? Is the name and email address okay?
	The topic has been locked.

exchange 3 years 2 months ago #86472

rhtaylor3
Offline
Moderator
Posts: 677
Thank you received: 181

It appears Brian may not need to go as deep as checking for a blocked IP range.

The Bounce Count for Email Address [lshapiro@help4computers.com] has been reset to zero.

See error message below.

First/last bounce dates: 2021-12-15 03:16:172021-12-15 13:21:24
Your email message to lshapiro@help4computers.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: lshapiro@help4computers.com
Email Subject: Framingham Natick Toastmasters 2021-12-15 Meeting Notification: Role
Date Sent: Wed, 15 Dec 2021 13:21:14 +0000

Diagnostic Code: 554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message The process failed to get the correct properties. 0.35250:E5310000, 1.36674:01000000, 1.61250:00000000, 1.45378:02000000, 1.44866:00000000, 1.36674:02000000, 1.61250:00000000, 1.45378:05000000, 1.44866:14000000, 1.36674:06000000, 1.61250:00000000, 1.45378:12000000, 1.44866:0B000000, 1.36674:A1000000, 1.61250:00000000, 1.45378:21000000, 1.44866:3F000000, 16.55847:F9000000, 17.43559:00000000F2030000000000000100000000000000, 20.52176:140FAA92120070200A00D730, 20.50032:140FAA92821710100D320000, 0.35180:0A003332, 255.23226:1F000000, 255.27962:02000000, 255.27962:06000000, 255.17082:DD040000, 0.24929:17320000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:1C320000, 0.38698:46000000, 1.41134:86000000, 1.41134:86000000, 7.36354:010000000000010C01000000, 1.41134:86000000, 7.36354:010000000000010C
Delivery Status: 5.2.2 mailboxfull
Date Last Attempted:

NOTE: This email address may be invalid or non-working and should be changed, deleted, or updated to allow delivery.
Refer to the following user documentation for other ways that your recipient may be able to use to remedy this problem:
https://support.toastmastersclubs.org/doc/item/ensuring-that-members-receive-email

The following user(s) said Thank You: SteveTheTechie

The topic has been locked.

exchange 3 years 2 months ago #86473

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	"Diagnostic Code: 554 5.2.2 mailbox full" User caused, self-inflicted problem... This will bounce out again if they do not clear out their inbox. The following user(s) said Thank You: jshapiro@help4computers.com
	The topic has been locked.

exchange 3 years 2 months ago #86477

jshapiro@help4computers.com Topic Author Offline Junior Member Posts: 30 Thank you received: 0	I know her mailbox was full around a week ago. But now her mailbox has plenty of room. Thanks for checking!
	The topic has been locked.

exchange 3 years 2 months ago #86479

jshapiro@help4computers.com Topic Author Offline Junior Member Posts: 30 Thank you received: 0	I appreciate you looking into this for me. It must take 48 hours for the email reset to take.
	The topic has been locked.

exchange 3 years 2 months ago #86480

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	jshapiro@help4computers.com wrote: I know her mailbox was full around a week ago. But now her mailbox has plenty of room. Thanks for checking! Well the last recorded bounce happened on 12/15, per our bounce log. That is when the system stopped processing email to that email address. If the issue causing the bounce has been resolved, then there should be no issue.
	The topic has been locked.

exchange 3 years 2 months ago #86481

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	jshapiro@help4computers.com wrote: I appreciate you looking into this for me. It must take 48 hours for the email reset to take. No, it is immediate unless the root cause of the issue has happened again. We will not keep sending email to bouncing email addresses. I designed and implemented it that way.
	The topic has been locked.

Page:
1

Moderators: Pam, rhtaylor3, jliu, marc33, NotLiable, deedubbleyoo, NSB, Phyllis Kirouac

Forum

Support Requests

Public Forums