Welcome, Guest
Username: Password: Remember me
Forgot your password? Forgot your username? Create an account
Forum
Support Requests
Public Forums
Support Requests
No email reply sent for forgot password
×

~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

No email reply sent for forgot password 3 years 2 months ago #86625

  • Rigved
  • Rigved's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thank you received: 0
Hello I am the site-admin for :
Website URL: 4901601.toastmastersclubs.org
Club Name: TOASTMASTERS INTERNATIONAL - NIT TRICHY
Current Admin Name: Rigved Sanku

And I dont receive any email for the login key when I click on forgot password during admin-login
The registered email id is : This email address is being protected from spambots. You need JavaScript enabled to view it.
I am unable to login as member as well, with my credentials....this issue has been since today, and I dont understand why has this happened so suddenly
Hope to here from the suport team soon.
The topic has been locked.

No email reply sent for forgot password 3 years 2 months ago #86626

  • Rigved
  • Rigved's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thank you received: 0
Hello I am the site-admin for the :
Website URL: 4901601.toastmastersclubs.org
Club Name: TOASTMASTERS INTERNATIONAL - NIT TRICHY
Current Admin Name: Rigved Sanku

I am not receiving any email once clicked on forgot password for the login-key while logging in as site-admin
I am also unable to login as member, this issue I am facing since today morning, though earlier it worked as fine
What could be the problem?
 
The topic has been locked.

No email reply sent for forgot password 3 years 2 months ago #86628

  • NotLiable
  • NotLiable's Avatar
  • Offline
  • Moderator
  • Moderator
  • Posts: 237
  • Thank you received: 37
Is the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. correct?  That's the e-mail address in your club's FTH system for the Administrator E-mail.
I tested with my home club and the e-mail came right through.  Not sure if you took the same steps, so here they are:
1) Browse to club's FTH site.  Not logged in yet in any capacity.
2) Click "Login as site admin" button.
3) Without entering anything in any boxes, click on the "Did you forget your password?" link.
4) You should see in the login dialog box the message "A login key was sent to the administrator e-mail address on file. If you do not receive it right away, contact us at support.toastmastersclubs.org ."
5) I'll end with the obvious: check spam/junk folders in the Gmail account.

I hope that helps.
Art
The following user(s) said Thank You: NSB
The topic has been locked.

No email reply sent for forgot password 3 years 2 months ago #86629

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10399
  • Thank you received: 3853
I can see the emails being sent check your spam/junk folderTo:[This email address is being protected from spambots. You need JavaScript enabled to view it.] CC:[] Subject:[Toastmasters International, NIT Trichy Administrator Access for Forgotten Password] SUCCESS (Form Email) Fri 2022/01/14 14:28:40 UTC Club:[4901601] From:[This email address is being protected from spambots. You need JavaScript enabled to view it.]
Jan 14 14:28:40 toastmastersclubs sendmail[21710]: 20EESePC021706: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=122261, relay=gmail-smtp-in.l.google.com. [172.217.222.26], dsn=2.0.0, stat=Sent (OK 1642170520 s19si2720968qta.480 - gsmtp)
The topic has been locked.
  • Page:
  • 1
Moderators: Pam, rhtaylor3, jliu, marc33, NotLiable, deedubbleyoo, NSB, Phyllis Kirouac
Forum
Support Requests
Public Forums
Support Requests
No email reply sent for forgot password
Time to create page: 0.036 seconds
Powered by Kunena Forum