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5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
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New member can't access Toastmasters website 3 years 1 month ago #86657

TheoS Topic Author Offline New Member Posts: 5 Thank you received: 0	New member,Tamie Nickelson This email address is being protected from spambots. You need JavaScript enabled to view it., can't access Florence Toastmasters website: florenceaz.toastmastersclubs.org/ CLUB # 896574
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New member can't access Toastmasters website 3 years 1 month ago #86659

marc33 Offline Moderator Posts: 270 Thank you received: 55	The site recognizes her as a valid member. Have her change her password by leaving the password field blank, selecting Authenticate/Login, and selecting a new one.
	The topic has been locked.

New member can't access Toastmasters website 3 years 1 month ago #86677

TheoS Topic Author Offline New Member Posts: 5 Thank you received: 0	Thank you for checking that. She is on our list of members who should have access to the site. However, the problem is that the site itself won’t open. She gets error messages saying it is taking too long for the site to respond no matter what device she tries to use to log in.
	The topic has been locked.

New member can't access Toastmasters website 3 years 1 month ago #86679

marc33 Offline Moderator Posts: 270 Thank you received: 55	The issue then isn't with the website.
	The topic has been locked.

New member can't access Toastmasters website 3 years 1 month ago #86680

TheoS Topic Author Offline New Member Posts: 5 Thank you received: 0	Can you give me any suggestions about how she could try to resolve the issue? I really don't know who to ask for help. Thank you.
	The topic has been locked.

New member can't access Toastmasters website 3 years 1 month ago #86681

marc33 Offline Moderator Posts: 270 Thank you received: 55	There are many possibilities. Here are a few. If she has no problem reaching other websites, then the issue isn't related to her computer per se or internet speed. Have her clear her browser cache (depends on browser) or try a different one. Of course, there's always YouTube.
	The topic has been locked.

New member can't access Toastmasters website 3 years 1 month ago #86682

Brian Offline Administrator Posts: 10399 Thank you received: 3853	If she is using a VPN tell her to turn it off. Many VPN are blocked because of hackers and spammers.
	The topic has been locked.