IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Email address bounce count reset request 3 years 1 month ago #86759

jmcarty Topic Author Offline New Member Posts: 19 Thank you received: 1	Good morning, I have recieved a notice of an email bounce from four of our club officers. Each of the members are using gmail addresses. nancyrae333 albychan2 suzanne.kettley jennifer.jl.liu If you could reset the bounce counts, I would appreciate it. Jim Carty, VP Membership East Ottawa Toastmasters Club 3656
	The topic has been locked.

Email address bounce count reset request 3 years 1 month ago #86760

Brian
Offline
Administrator
Posts: 10399
Thank you received: 3853

1) make sure your members add This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to their contacts while list on the email accounts.

2) When the members do receive spam from FTH make sure they click the spam link at the bottom of the email, so the from address is blacklisted.

3) it seems all of the received the same spam

Email Subject: RE: PO 5609 payment // 27 Jan 2022
Date Sent: 27 Jan 2022 03:37:40 +0800

Diagnostic Code: 552-5.7.0 This message was blocked because its content presents a potential
Delivery Status: 5.7.0 securityerror
Date Last Attempted: Wed, 26 Jan 2022 19:37:44 GMT

The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

The following user(s) said Thank You: jmcarty

The topic has been locked.

Email address bounce count reset request 3 years 1 month ago #86761

jmcarty Topic Author Offline New Member Posts: 19 Thank you received: 1	Thanks Brian, I appreciate the prompt support and response. Jim
	The topic has been locked.

Forum

Support Requests

Public Forums