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TOPIC:

Opt in for new members issue 3 years 2 weeks ago #86995

Jonetta Barnett Topic Author Offline New Member Posts: 8 Thank you received: 0	Hello; I have the same issue, I sent the new member an email with her there checking the spelling. This email address is being protected from spambots. You need JavaScript enabled to view it. I had her check her spam hope you can help. Is there another way to get her in? Thanks club # 5616089
	Last edit: by Jonetta Barnett. The topic has been locked.

Opt in for new members issue 3 years 2 weeks ago #86996

rhtaylor3
Offline
Moderator
Posts: 676
Thank you received: 181

Edit; moved to a new topic as results and actions may differ from club to club.

Jonetta wrote:
Is there another way to get her in?

The only way to activate an FTH account is for the member to select the 'AGREE' link in the opt-in email.

FTH email logs show several successful deliveries to her address like the most recent one below.

SUCCESS (Form Email) Wed 2022/02/23 15:01:28 UTC Club:[5616089] From:[server@toastmastersclubs.org] To:[marcela.granada@gmail.com] CC: Subject:[Action Required: Marcela Granada Pending Addition to THE Tomball Toastmasters Website] # Matches=1

Verification of her email shows no issues.

Default FTH Email Verification for marcela.granada@gmail.com: => Return Code: 0; Return Message: No issues identified.;

In addition to checking spam it might be worth a glance through any other folders. For example, if a unrelated filter is being triggered by something in the opt-in email and that filter is set automatically archive, the affected email will not appear in the inbox.

I resent to opt-in email using the members pull down tool. (same as Brian did for the other club)

The following user(s) said Thank You: Jonetta Barnett

Last edit: by rhtaylor3.

The topic has been locked.

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TOPIC:

Opt in for new members issue 3 years 2 weeks ago #86995

Opt in for new members issue 3 years 2 weeks ago #86996

IMPORTANT INFORMATION -- Please read!