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TOPIC:

A member's email won't send to our club's members distlist. 2 years 10 months ago #87399

Norm Thib
Topic Author
Offline
New Member
Posts: 13
Thank you received: 0

Our FTH website:  airlinetrail.toastmastersclubs.org/
One of our club members, This email address is being protected from spambots. You need JavaScript enabled to view it., is trying to send our club newsletter to all our members at This email address is being protected from spambots. You need JavaScript enabled to view it..
The email get's sent from her Outlook OK, but she gets the following error message back:
A message that you sent could not be delivered to one or more of   its recipients. This is a permanent error.
The following address failed:    This email address is being protected from spambots. You need JavaScript enabled to view it.:
multiple delivery attempts failed
I checked to make sure her email address is listed correctly in our members list, and it is.
Other members, including me, are using this This email address is being protected from spambots. You need JavaScript enabled to view it. distlist just fine.
What are we doing wrong? Thanks for any help you can provide.

The topic has been locked.

A member's email won't send to our club's members distlist. 2 years 10 months ago #87404

Pam Away Administrator Posts: 3620 Thank you received: 1103	Make sure that she doesn't have anything in the BCC box. If not, ask her to send a test email with no attachments (maybe just send it to This email address is being protected from spambots. You need JavaScript enabled to view it.)
	The topic has been locked.

A member's email won't send to our club's members distlist. 2 years 10 months ago #87411

Brian Offline Administrator Posts: 10399 Thank you received: 3853	one of the email addresses her email services uses was blocked please have her try again.
	Last edit: by Brian. The topic has been locked.

A member's email won't send to our club's members distlist. 2 years 10 months ago #87425

Norm Thib Topic Author Offline New Member Posts: 13 Thank you received: 0	She tried again last night. Same error message. She is not using the BCC field and last night's test message had no attachments. What's next? What does "one of the email addresses her email services uses was blocked" mean? Blocked by who/what?
	The topic has been locked.

A member's email won't send to our club's members distlist. 2 years 10 months ago #87427

Brian Offline Administrator Posts: 10399 Thank you received: 3853	She uses a hosting service that allows spammers to use their email service and the email server IP was blocked. We are not blocking the 2 IP addresses that her service identifies as her MX records 74.208.5.3 and74.208.5.21 I see no email hitting the FTH server in the last 4 weeks. If she has another email address she could have that added as her secondary email and use that.
	The topic has been locked.

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