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Club 2462: Support Request to RE-add working email for member 2 years 10 months ago #87477

  • highnoonleslie
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Please help us with a "worked in email communications for years" email address that now cannot even receive Opt In email - to This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. or the OptIn Email :-(
Our Secretary has had the same email address working in Free Toast Host for group emails since the beginning of having this wonderful site. He changed email rpoviders for the company that included some additional security settings. Working with this email provider he has added toastmastersclubs.org as a SAFE Sender 
This email address is being protected from spambots. You need JavaScript enabled to view it. is the email address. He is currently listed as Guest in our attempt to add him BACK as a member and Secretary/Officer
I resent the OptIn email and he is not receiving even THIS email. 
Ideas? Suggestions? 
Thank you
Leslie Taylor, DTM
Treasurer, Club 2462, High Noon Lectern
This email address is being protected from spambots. You need JavaScript enabled to view it.
 
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Club 2462: Support Request to RE-add working email for member 2 years 10 months ago #87480

  • Brian
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The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

This email address is being protected from spambots. You need JavaScript enabled to view it. uses baracuda as an email filter there is nothing we can to about getting email through this filter. They need to contact their IT.

I have resent the opt-in to the guest record, the logs say the email was received by the baracuda servers. If he does not receive, have him provide this record to his IT group
SUCCESS (Form Email) Sun 2022/05/08 22:17:28 UTC Club:[2462] From:[server@toastmastersclubs.org] To:[fnolimal@assuranceltd.com] CC: Subject:[Action Required: Frank Nolimal ATM Pending Addition to High Noon Lectern Toastmasters Website]

May 8 22:17:30 toastmastersclubs sendmail[14712]: 248MHSXG014708: to= , ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122095, relay=d249346a.ess.barracudanetworks.com. [209.222.82.252], dsn=2.0.0, stat=Sent (OK (fnolimal@assuranceltd.com:250 2.6.0 <202205082217.248MHSXG014708@toastmastersclubs.org> [InternalId=46789373724802, H...))
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Club 2462: Support Request to RE-add working email for member 2 years 10 months ago #87491

  • highnoonleslie
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Thank you!Frank worked with his IT dept. to have {Barracuda} This email address is being protected from spambots. You need JavaScript enabled to view it. as a safe sender - Must have been the reset as Guest that was the step I missed! Thank you!Somehow all the efforts done by me and you have successfully gotten Frank to receive the opt in email, approve and then be added as member and Secretary!THANK YOU!!Leslie TaylorClub 2462
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