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TOPIC:

Me too - not receiving Zoom verification emails 2 years 10 months ago #87484

morktron
Topic Author
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New Member
Posts: 8
Thank you received: 1

Hi, I know lots of other people have been unable to receive their Zoom verification emails and the solution is to not use FTH hosted email addresses and create a new email for the club - then get Zoom to change the email on file.

However if possible I would love not to add another layer of complexity by creating another email account - could the wonderful people of FTH just whitelist Zoom?

Here's how: support.zoom.us/hc/en-us/articles/360032808951

Thanks

Mark - Ballina Toastmasters Club #4412
This email address is being protected from spambots. You need JavaScript enabled to view it.

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Me too - not receiving Zoom verification emails 2 years 10 months ago #87485

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Why don't you just whitelist Zoom? Your club whitelist is empty. I am wary of making global changes any more than is absolutely necessary.
	The topic has been locked.

Me too - not receiving Zoom verification emails 2 years 10 months ago #87490

marilovo
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Posts: 1
Thank you received: 0

I'm having the same issue and have added zoom.us to the whitelist, but still nothing is working. We should be able to use a distribution list instead of a personal email to use zoom. this way when leadership changes the password can be passed to the new leadership team. I get other emails, just not zoom verify emails.

Also zoom won't talk to you unless you have access to emails from them so this is critical.

-Mari
President Grove-Gables Toastmasters

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Me too - not receiving Zoom verification emails 2 years 10 months ago #87495

Brian Offline Administrator Posts: 10399 Thank you received: 3853	try it now. The following user(s) said Thank You: morktron
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Me too - not receiving Zoom verification emails 2 years 10 months ago #87497

morktron
Topic Author
Offline
New Member
Posts: 8
Thank you received: 1

Thanks Brian, you have fixed it for all clubs worldwide

(I'm assuming that)

Meanwhile, I didn't know we could whitelist emails on FTH, and if anyone wants to know what email to whitelist for Zoom it is: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thats in FTH > Sign in as website admin > Members Only > Email & Contact Forms > Email Security

Thanks again!

The topic has been locked.

Me too - not receiving Zoom verification emails 2 years 10 months ago #87502

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	morktron wrote: Meanwhile, I didn't know we could whitelist emails on FTH, and if anyone wants to know what email to whitelist for Zoom it is: This email address is being protected from spambots. You need JavaScript enabled to view it. Yes, that was added many years ago so that clubs could receive emails from district officers and from services such as Paypal.
	The topic has been locked.