IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Invalid or non-working email address 2 years 8 months ago #87785

Georan
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

Hi, For months now we have been trying to solve the issue of a bouncing email when using blanket members emails from FTH.
Below is a copy of the the email that comes back. I can assure you this themail in question is in all other cases fully functioning. Of course we have also tried whitelisting the FTH site but this has made no difference.

Here is the reply message:
This email address is being protected from spambots. You need JavaScript enabled to view it. appears to be an invalid or non-working recipient email address. (No advertised SMTP servers are accepting mail.) *** Please check the email address to make sure it is not misspelled. ***If you believe this warning is incorrect, please visit support.toastmastersclubs.org and post a support request message.

The lady whos email this refers to has contacted her IT provider and the following came back from them:
Thanks for getting back to us with that infomatiomHowever taking a look at this one unfortunately there doesn't appear to be much infomation on this issue we can get from our end.I can confirm the This email address is being protected from spambots. You need JavaScript enabled to view it. account is functioning as normal and is able to both receive and send emails.However it does look like the it is failing SPF checks.I have edited the SPF record on your domain name to fix this issue however it's unlikely that was the reason for these issues nor is it likely to fix it.In this case the best option would be reaching out to the external host to see what is happening with the emails on their end.Additionally if they can provide a list of IP addresses emails may be being sent through we can check our server to see if there are any firewall blocks.If you do have any futher questions or concerns feel free to ask.

Can someone please help us get to a solution on this one?
Thanks and Regards.

The topic has been locked.

Invalid or non-working email address 2 years 8 months ago #87818

Brian
Offline
Administrator
Posts: 10399
Thank you received: 3853

should work now

Jul 1 22:43:14 toastmastersclubs sendmail[9812]: 261MgTP9009809: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:45, xdelay=00:00:45, mailer=esmtp, pri=121244, relay=youareauthentic.com. [110.232.143.8], dsn=2.0.0, stat=Sent (OK id=1o7PLz-003v4s-Oc)

The topic has been locked.

Invalid or non-working email address 2 years 8 months ago #87826

Georan Topic Author Offline New Member Posts: 6 Thank you received: 0	Thankyou for fixing the problem it will make life a lot easier for our VPE and all. Regards, George Randall club No. 716568
	The topic has been locked.

Forum

Support Requests

Public Forums