Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Member does not receive authentication email for first password (Barbara Keil) 2 years 8 months ago #87844

  • itotzev
  • itotzev's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thank you received: 0
Hello,

I have made multiple attempts to add one of our members, Barbara Keil to Wayne TM website - wayne.toastmastersclubs.org/. She never receives the email; she checked her junk mail folder - it was not there. Her emails is This email address is being protected from spambots. You need JavaScript enabled to view it.. She has been a TM member for very long time and she used to receive emails from the website, but few months ago she stopped receiving them. I tried several time to add her without success. The last time was about an hour ago - about 3 pm EST today 7/4/22.

Please let me know if you have any suggestions.

Thank you
Iavor Totzev
The topic has been locked.

Member does not receive authentication email for first password (Barbara Keil) 2 years 8 months ago #87856

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10399
  • Thank you received: 3853
If she received emails does that mean you deleted her and lost all of her previous history?

Her email is hosted in a datacenter that allows spammers and her email server was blocked.
I have removed the block for now, and resent the opt-in email.

Jul 5 17:57:44 toastmastersclubs sendmail[6215]: 265HvhTu006212: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122167, relay=bar1.online-access.com. [20.88.18.153], dsn=2.0.0, stat=Sent (Ok: queued as 6A5C7121131)
 
Last edit: by Brian.
The topic has been locked.

Member does not receive authentication email for first password (Barbara Keil) 2 years 8 months ago #87857

  • itotzev
  • itotzev's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thank you received: 0
Hi Brian,

Yes I was thinking that deleting her and adding her back would fix the problem, but unfortunately, it did not :-(

After your intervention, Barbara confirmed back to we she received the authentication email and approved her account on the Wayne TM website. Thank you very much for the quick response and most importantly for fixing the issue!

Should I ask her to report the issue (datacenter allowing spammers) to her ISP. By the way, now I remember that two years ago her server was taken over by hackers who demanded ransom. Luckily she had an off-site copy of her database so she was able to restore almost everything (she owns a company and all her customer data base was on that server).

Thanks again for the awesome support, Brian!

Thank you
Iavor
The topic has been locked.

Member does not receive authentication email for first password (Barbara Keil) 2 years 8 months ago #87858

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10399
  • Thank you received: 3853
Not worth the effort now. If you had involved us at the beginning of the issue, reporting would make a difference.
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.033 seconds
Powered by Kunena Forum