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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
Member does not receive authentication email for first password (Barbara Keil) 2 years 8 months ago #87857
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Hi Brian,
Yes I was thinking that deleting her and adding her back would fix the problem, but unfortunately, it did not  After your intervention, Barbara confirmed back to we she received the authentication email and approved her account on the Wayne TM website. Thank you very much for the quick response and most importantly for fixing the issue! Should I ask her to report the issue (datacenter allowing spammers) to her ISP. By the way, now I remember that two years ago her server was taken over by hackers who demanded ransom. Luckily she had an off-site copy of her database so she was able to restore almost everything (she owns a company and all her customer data base was on that server). Thanks again for the awesome support, Brian! Thank you Iavor |
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