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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
Email recognition problem 2 years 6 months ago #88448
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I don't actually know what kind of topic this would be called. I reached out to George Marshall to see if he could help and he suggested I come here.
This is not an operating system problem but an internal system issue in ToastHost, and I hope that some experts here will know what to do. Several months ago, I was told that emails sent to me from our club website on ToastHost were bouncing back. It was not clear how long this had been going on and since we mainly communicate within the club on a listserv, we don't send out many club messages from ToastHost. However, I suspected it may have been because in January I had to change servers and this led some emails systems to misinterpret my emails as spam even though my email address has not changed. Some people were not able to receive messages from me at all — or got bounce-backs when they sent messages to me. Over time I learned ways to manage and correct this so it's not happening much anymore. In ToastHost, we thought it would work to delete me from the membership list and re-add me, but the system wouldn't allow us to do this. Recently I tried again and was able to get my name and email address in -- but the opt-in email doesn't arrive. Email address check shows that my email as a “bad” address, which is not the case. As a result the only way I can work in ToastHost is to sign in as an admin, so I can work with our agendas and the page, but cannot sign in for roles. I'm hoping that on the back end you can do some kind of reset so that I can be added back into our club list. Thanks Michael Anne Conley This email address is being protected from spambots. You need JavaScript enabled to view it. Heart2Heart Toastmasters Club #1463058 |
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