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TOPIC:

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88498

jason.carr Topic Author Offline New Member Posts: 2 Thank you received: 0	This morning I logged into Free Toast Host for our club and launched that Admin console to see all of our member, past member, and guest email addresses and they are all gone. Our site is 2481.toastmastersclubs.org/. Can you help with restoring this information?
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88499

Brian Offline Administrator Posts: 10469 Thank you received: 3866	The programmer will have to investigate. Do NOT add anyone back.
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88502

Cassandra Sabo, CC, CL Offline New Member Posts: 3 Thank you received: 0	Same for club 3715. All addresses are gone. 3715.toastmastersclubs.org
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88504

CrystalC Offline New Member Posts: 1 Thank you received: 0	Good morning - I am wondering if this is a widespread issue as my club site information is also not showing for members. Please advise if there is something specific we need to do in order for the support team to investigate this for each club it is happening to! Have a great day!
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88505

Brian Offline Administrator Posts: 10469 Thank you received: 3866	The programmer will have to investigate. Do NOT add anyone back.
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88507

ronaichholzer Offline New Member Posts: 5 Thank you received: 3	FWIW: Club 6149 has also lost all members, etc. I will not re-add them. Thank you!
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88509

jason.carr Topic Author Offline New Member Posts: 2 Thank you received: 0	Are you able to give us a download of what was there? This was our only list and we will be missing critical information on our guests and past members. Thanks, Jason
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88510

mduval
Offline
New Member
Posts: 1
Thank you received: 0

My assumption is the data is still there but just not visible from the membership management console right now until it is fixed in FreeToastHost. We were able to successfully send out a meeting agenda to members from FeeToastHost and the Meet the Members page is still populated with member profile details. The data should be safe and we just need to wait for the developer to resolve the issue. You can also view member lists if you are an officer directly from Toastmasters.org.

The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88511

AnthonyV Offline New Member Posts: 1 Thank you received: 0	Club 28675321 is also experiencing the same issue
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All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88513

dmeigel Offline New Member Posts: 18 Thank you received: 1	Same here! Foothill Toastmasters #1070 The "Undelete People" option in Select People tool is greyed out and I can't select it. (see attached) Thank you.David W. Meigel, DTMSecretary / Webmaster - Foothill Toastmasters #1070 Visit the Foothill Toastmasters Website Attachments:
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88514

jvjameson Offline New Member Posts: 2 Thank you received: 0	Same here. Looks like a widespread problem. We will stand by and wait for resolution. (Fortunately we export this list every week so we have a recent backup. Something to consider for others after this is fixed.)
	The topic has been locked.

All Member, Past Member, and Guest Email Address Disappeared 2 years 9 months ago #88516

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	fixed
	The topic has been locked.

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