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TOPIC:

Meetup confirmation emails blocked 1 year 6 months ago #89258

seahorse Topic Author Offline New Member Posts: 6 Thank you received: 0	club: 9307 website: tictalkers.ca We are unable to receive the email confirmations from meetup.com I have added @meetup.com to our whitelist If there something else I should be doing?
	The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89259

Brian Offline Administrator Posts: 11675 Thank you received: 3881	Many clubs have meetup.com blocked for spam. Add the from address to your clubs white list in email security. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89260

seahorse Topic Author Offline New Member Posts: 6 Thank you received: 0	I did that - is there something else I'm forgetting?
	The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89261

rhtaylor3
Offline
FreeToastHost Ambassador
Posts: 565
Thank you received: 160

For Meetup are you using This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.?

Your club is using a custom domain but the DNS isn't set up correctly. Please see the instructions in this doc:

support.toastmastersclubs.org/doc/item/dns-settings-overview

Richard Taylor
--
Club #7045
GOOD MORNING! Toastmasters
www.goodmorningtoastmasters.com

The following user(s) said Thank You: Pam

The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89273

seahorse Topic Author Offline New Member Posts: 6 Thank you received: 0	Hi Richard - does that mean I have to contact the registrar and get them to remove the www?
	The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89274

Brian Offline Administrator Posts: 11675 Thank you received: 3881	Your domain tictalkers.ca is setup properly for email. What email address is being used as the club contact for meetup? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89275

seahorse Topic Author Offline New Member Posts: 6 Thank you received: 0	I've tried This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. We get other emails no problem - just not any from meetup
	The topic has been locked.

Meetup confirmation emails blocked 1 year 6 months ago #89276

Brian Offline Administrator Posts: 11675 Thank you received: 3881	We usually tell clubs who have this issue to use the club archive email address but your club has not set one up. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.