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4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
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TOPIC:

New Member Log in doesn't function 1 year 5 months ago #89328

Haggerty Topic Author Offline New Member Posts: 3 Thank you received: 0	The new member name doesn't appear in the drop-down list on the Login panel. I see there are others with the same concern. How can this be corrected? Our club: 2196677 District: 21 penticton.toastmastersclubs.org Thanks for your help! Beth Haggerty, Webmaster
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New Member Log in doesn't function 1 year 5 months ago #89338

Brian Offline Administrator Posts: 11660 Thank you received: 3880	What new members , a first name maybe? Did they click accept on the opt-in email? Do they still have a bar through their name? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

New Member Log in doesn't function 1 year 5 months ago #89341

lburns Offline New Member Posts: 10 Thank you received: 0	I had the same issue on strongtowns.toastmastersclubs.org/. First name: John Click opt-in email: I don't know. I'll check. Bar through name: Yes
	The topic has been locked.

New Member Log in doesn't function 1 year 5 months ago #89342

Brian Offline Administrator Posts: 11660 Thank you received: 3880	If the bar is through their name they haven't clicked accept in the opt-in email. You need to PHONE them. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: lburns
	The topic has been locked.

New Member Log in doesn't function 1 year 5 months ago #89364

Haggerty
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Thanks for your reply, Brian! There seemed to be a glitch in the system as the opt-in email either didn't get sent or didn't validate the new member and their name wasn't showing up in the drop-down list on the login panel. One member had the screen flash black and white several times after selecting the Submit button which seemed odd. I resent the two new members a second opt-in email and it functioned properly. Not sure exactly what happened here but the issue has been resolved.
Sincerely,
Beth

The topic has been locked.

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