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TOPIC:

Email to club rejected with "550 Request failed; Mailbox unavailable" 2 years 4 months ago #89502

mkramer
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Beginning 12/21/2022, emails that I send to the member email is being rejected. I have tried resending the message the last two days and still receive the message. I've been able to send emails to our members for years. Any idea what may be causing this issue and how to correct it? Thank you! Mark Kramer, DTM.

Rejection email text, below: Your message did not reach some or all of the intended recipients. Subject: TM: A Look Ahead 12/28/2022-01/25/2023 Sent: 12/21/2022 7:04 PMThe following recipient(s) cannot be reached: 'This email address is being protected from spambots. You need JavaScript enabled to view it.' on 12/21/2022 7:04 PM 550 Request failed; Mailbox unavailable

The topic has been locked.

Email to club rejected with "550 Request failed; Mailbox unavailable" 2 years 4 months ago #89503

Pam Offline Administrator Posts: 3675 Thank you received: 1110	I don't see any issues with your club address. Are you sure that you're sending the email from your usual address? Email to members sent from addresses not registered on your club website will be rejected
	The topic has been locked.

Email to club rejected with "550 Request failed; Mailbox unavailable" 2 years 4 months ago #89504

mkramer Topic Author Offline New Member Posts: 3 Thank you received: 0	Hi Pam; Thanks for responding. Yes, I'm using the same email address I've used for years to send the emails. In fact, the weekly emails I send to the club as recently as the previous week from the same email address to the same email address, worked fine. Mark
	The topic has been locked.

Email to club rejected with "550 Request failed; Mailbox unavailable" 2 years 4 months ago #89519

Brian
Offline
Administrator
Posts: 10441
Thank you received: 3862

We are not blocking emails from the advertised IP addresses for This email address is being protected from spambots. You need JavaScript enabled to view it.,
I suggest you talk to your email service provider.
[000.014]    MX:A-->al-ip4-mx-vip1.prodigy.net144.160.235.143
[000.016]    MX:A-->al-ip4-mx-vip2.prodigy.net144.160.235.144
[000.018]    MX:A-->ff-ip4-mx-vip1.prodigy.net144.160.159.21
[000.020]    MX:A-->ff-ip4-mx-vip2.prodigy.net144.160.159.22

Last edit: by Brian.

The topic has been locked.

Email to club rejected with "550 Request failed; Mailbox unavailable" 2 years 3 months ago #89624

Brian Offline Administrator Posts: 10441 Thank you received: 3862	Woodrow Samuel II VC5 has Secondary Email Address This email address is being protected from spambots. You need JavaScript enabled to view it..
	The topic has been locked.

Email to club rejected with "550 Request failed; Mailbox unavailable" 2 years 3 months ago #89626

mkramer Topic Author Offline New Member Posts: 3 Thank you received: 0	We resolved the issue last night. Apparently, a few of us had been using an outdated distribution list email address that must have been taken down last month. Someone else had the current distribution list email address and we successfully used it.
	The topic has been locked.

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