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TOPIC:

Member name does not auto-fill in Dues Follow-up 2 years 3 months ago #90054

Emilio9491
Topic Author
Offline
New Member
Posts: 7
Thank you received: 0

Our club (#9491) has recently started using the Dues Management tool.
The initial invoices went out perfectly.
I tried to use the unpaid dues follow-up and saw that I had to create the email/.template.
I used the "Hello {{membername}}",from the initial email, but the name did not auto-fill.
the email received only said "Hello ,"

Emilio
VPE - Club 9491

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Member name does not auto-fill in Dues Follow-up 2 years 3 months ago #90058

Brian Offline Administrator Posts: 10469 Thank you received: 3866	{{membername}} is not a valid variable Please check the pull down under the message box and select the correct name variable you want to use.
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Member name does not auto-fill in Dues Follow-up 2 years 3 months ago #90060

Emilio9491 Topic Author Offline New Member Posts: 7 Thank you received: 0	Thank you. That worked.
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Member name does not auto-fill in Dues Follow-up 2 years 2 months ago #90131

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	I looked into this. {{membername}} & {{role}} are two variables that are deprecated and are being phased out... use {{name}} & {{officerrole}} instead--thow are what is documented in the drop-downs as Brian mentions. The two deprecated variable names are not guaranteed to work in all cases and I will totally ditch them at some point.
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