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Data Transfer Error on Adding New Members 1 year 1 month ago #90103

spexarthjoe Topic Author Offline New Member Posts: 3 Thank you received: 0	I am receiving the Data Transfer Error when I try to use Membership Management to add new members. Club 4989 Joe
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Data Transfer Error on Adding New Members 1 year 1 month ago #90104

Brian Offline Administrator Posts: 11660 Thank you received: 3880	Please click the reload link at the bottom of your site and try again. If that does not work let us know Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Data Transfer Error on Adding New Members 1 year 1 month ago #90105

spexarthjoe
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

The refresh from server step has not helped me. Even the popup error asks if I would like to refresh from server and I just have to click OK.

If I do a quick add of name only, it works and adds an email of "This email address is being protected from spambots. You need JavaScript enabled to view it." If I try to add the correct email, I get the circling dots for about 20 minutes, before the Data Transfer error is displayed. So it must be related to sending the email notifications.

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Data Transfer Error on Adding New Members 1 year 1 month ago #90108

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It is possibly an issue related to the particular email address you are trying to add. For comparison, are you able to add a different email address? (just for testing)

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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Data Transfer Error on Adding New Members 1 year 1 month ago #90109

spexarthjoe
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

It appears to be working now. I saved it with another email address - worked - changed it to the correct email address - worked!
Then, I save another new member with the correct email address, and it appeared to work. I am not sure about the opt-in email. I thought I would receive an email saying that the new member add was pending, and I haven't received it. Resent the opt-in email to the first new member, just in case. So I hope this is now resolved. I will have to discuss this with the new members.

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Data Transfer Error on Adding New Members 1 year 1 month ago #90110

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

No, your indication that the new member add is pending is the strike through of the person's contact information. We really try not to send any more emails than is absolutely necessary.