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Cannot access club website 11 months 3 weeks ago #90380

  • cosby
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For about the past 24 hours, I've been unable to access our club website (www.sriorganon.com) using my Comcast internet.  My browsers, after a delay, return: Safari can't open the page "www.sriorganon.com" because the server where this page is located is not responding   [Firefox returns The connection has timed out  An error occurred during a connection to www.sriorganon.com]  I've never had problems before--this just started happening about 24 hours ago--and the rest of the internet world (e.g. www.google.com) seems to work just fine.  Thus far Comcast support has been no help in fixing this.  Were any recent changes made to the FTH server that might guide a solution? 
Philip C. Cosby
Club #1435
www.sriorganon.com
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Cannot access club website 11 months 3 weeks ago #90381

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Your wwebsite is working just fine for me on Safari and MS Edge. Try refreshing your browser.
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
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Cannot access club website 11 months 3 weeks ago #90386

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It works just fine for me too when I access it using my iPhone's cellular data (AT&T) network.  The lack of access is from my home Comcast internet when I try to access the website, not just from two browsers on my one computer, but also from a second mac computer, a third windows 10 computer, and my wifi-only iPad.  If I turn cellular data off on the iPhone (so it uses my wifi) and try to access the site, it returns "Safari could not open the page because the server stopped responding".  The access problem doesn't seem to be a global "Comcast" problem:  another club member who uses Comcast and lives about 20 miles from me can still get to www.sriorganon.com.  Clearing browser cache's hasn't helped.
Philip C. Cosby
Club #1435
www.sriorganon.com
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Cannot access club website 11 months 3 weeks ago #90387

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Just to clarify:  my club web site no longer responds when I try to access it via my usual network (comcast internet), where I have a public IPv4 address 73.170.xx.xxx
It appears that the server started "blocking" me about 36 hours ago.  It won't even respond to a "ping" request:PING www.sriorganon.com (50.19.253.65): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
^C
--- www.sriorganon.com ping statistics ---
5 packets transmitted, 0 packets received, 100.0% packet loss
in contrast to other websites:PING www.google.com (142.251.46.196): 56 data bytes
64 bytes from 142.251.46.196: icmp_seq=0 ttl=117 time=9.826 ms
64 bytes from 142.251.46.196: icmp_seq=1 ttl=117 time=12.158 ms
64 bytes from 142.251.46.196: icmp_seq=2 ttl=117 time=11.905 ms
64 bytes from 142.251.46.196: icmp_seq=3 ttl=117 time=14.718 ms
^C
--- www.google.com ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 9.826/12.152/14.718/1.736 ms
If I access the server from a different public IP (cellular data network) where my public IP is 107.77.xxx.xxx,  the website loads just fine.
How do I go about getting my normal IP "unblocked" by the FTH server?
Philip C. Cosby
Club #1435
www.sriorganon.com
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Cannot access club website 11 months 3 weeks ago #90391

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Someone using your IP tried to access the server using a wordpress link and the IP was blocked as a hack.

IP:73.170.82.197 Port: Dir:inout TTL:2592000 (lfd - (TC_WPABUSE) TC WP Abuse 73.170.82.197 (US/United States/c-73-170-82-197.hsd1.ca.comcast.net): 1 in the last 300 secs)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Cannot access club website 11 months 3 weeks ago #90396

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Brian
That indeed is my IP, but I haven't been doing anything with wordpress, or for that matter anything related to FTH.  I did have a page on our club web site displayed on one of my browser tabs, awaiting an edit to add a new video link, while I was still in the process of uploading the video to YouTube.  I don't remember if it was in edit mode or not.  

Is there anything I can do to get the IP unblocked?  Right now it's still blocked.
Philip C. Cosby
Club #1435
www.sriorganon.com
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Cannot access club website 11 months 3 weeks ago #90397

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Starting on "73.170.82.197 - - [08/May/2023:00:32:19 +0000]" I see 30 attempts to access wordpress scripts from your IP.
Not sure what you were trying to do but this is a common signature of a hacker.

I have requested that the block be removed for now. Repeated blocks will not be removed.

 

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Cannot access club website 11 months 3 weeks ago #90401

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It does indeed work now!  Thank you.
Philip C. Cosby
Club #1435
www.sriorganon.com
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