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Cannot launch admin console on website 10 months 1 day ago #90765

  • SNBarker
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I can enter website as administrator but tab for launching admin console is not working.
9819 SpeakEast TM
SpeakEasy Toastmasters Club 9819
speakeasy.toastmastersclubs.org
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Cannot launch admin console on website 10 months 1 day ago #90769

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I am unsure what you mean by the "tab" for launching admin console.  If you "can enter website as administrator" then the BUTTON is working.  That's how I got in with no difficulty.  Please clarify!
Art

 
Club #9376 www.WeTheSpeakers.org
Club #3474192 IPT.ToastmastersClubs.org
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Cannot launch admin console on website 10 months 1 day ago #90770

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I guess I am unable to enter as administrator. I log in as usual, however I cannot enter the site to make changes. 
I am talking about the blue tab the says Launch admin console.
 
SpeakEasy Toastmasters Club 9819
speakeasy.toastmastersclubs.org
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Cannot launch admin console on website 10 months 1 day ago #90771

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Your member user is not the site admin user.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Cannot launch admin console on website 10 months 1 day ago #90772

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I have been the administrator on our club's website for several years. I am able to get in from my iphone. 
Just all of a sudden, can't get in on my mac.
SpeakEasy Toastmasters Club 9819
speakeasy.toastmastersclubs.org
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Cannot launch admin console on website 10 months 1 day ago #90773

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Clear your browser cache.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Cannot launch admin console on website 10 months 1 day ago #90774

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Works on my laptop, so issue resolved I guess. I tried two different browsers, Firefox and Safari on my mac, neither worked.
SpeakEasy Toastmasters Club 9819
speakeasy.toastmastersclubs.org
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Cannot launch admin console on website 10 months 1 day ago #90775

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Can you get to the website with your MAC?
If not are you using a VPN, we block many VPN because hackers love them.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Cannot launch admin console on website 9 months 3 weeks ago #90800

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Still the same issue - I can get to the website and even log in using password. But I cannot launch the admin console to get in and make changes. This is a problem I just started having with my desktop mac. I don't have this problem with my macbook pro. 
Thanks for any suggestions. 
SpeakEasy Toastmasters Club 9819
speakeasy.toastmastersclubs.org
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Cannot launch admin console on website 9 months 3 weeks ago #90801

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Have you tried clearing your browser cache, or clicking the reload link at the bottom of your site?
Are you logging in with the ADMIN user and password? not you personal login?
Can you tell us more about your MAC what version of OSX?
What Browser and version are you using?
Are there any errors that pop up?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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