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1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
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Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
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TOPIC:

How to "reactivate" guests who did not opt in to email but are now members? 1 year 7 months ago #90881

jeaniebob1978 Topic Author Offline Senior Member Posts: 47 Thank you received: 1	Two guests (LaTina Jensen and Jordan Wells) have joined our club. They received the original "thank you for visiting our club" email but did not opt in to receive emails before the pre-set deadline. How can they be reactivated so that they can opt in? Sherry Campbell Yawn Patrol #3306 lansingyawnpatrol.com
	The topic has been locked.

How to "reactivate" guests who did not opt in to email but are now members? 1 year 7 months ago #90882

Brian Offline Administrator Posts: 10399 Thank you received: 3853	If they did not opt in, they have been deleted and you will have to add them as guests again
	The topic has been locked.

How to "reactivate" guests who did not opt in to email but are now members? 1 year 7 months ago #90883

jeaniebob1978 Topic Author Offline Senior Member Posts: 47 Thank you received: 1	I tried that. They haven't been eliminated from the Guest List, they just have a line through them. I can't delete them; I couldn't move them to the Member List. I get a message that the names are already in use in one of the lists.
	The topic has been locked.

How to "reactivate" guests who did not opt in to email but are now members? 1 year 7 months ago #90884

jeaniebob1978 Topic Author Offline Senior Member Posts: 47 Thank you received: 1	I just discovered the option to re-send the Opt-in email. I'm good now. Thanks, Brian.
	The topic has been locked.

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