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TOPIC:

Images Do not appear on emails sent from FTH 9 months 1 week ago #90914

angelahoho
Topic Author
Offline
New Member
Posts: 9
Thank you received: 1

Hello,
I am the VP Education and administrator of two FTH websites. From the agenda of inspiringwm.toastmastersclubs.org/agenda.html (Club ID: 7961069) when I select the option to email any agenda, the default TM logo at the top of the agenda does not appear or any other image attachments. However, using the SAME laptop and SAME Chrome browser on a different tab, when I email from any agenda from a different club at d60leadership.toastmastersclubs.org/agenda.html (Club ID: 28675453), the default TM logo and any pics attached does show up properly. See attachment for the screenshot for both the working and not working website.

Thank you,
Angela Ho (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Cheers,
Angela Ho
Inspiring Women Toastmasters (Club ID 7961069)
inspiringwm.toastmastersclubs.org/

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Images Do not appear on emails sent from FTH 9 months 1 week ago #90938

Brian Offline Administrator Posts: 11660 Thank you received: 3880	You don't have the option "include member photos" when emailing the agenda. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Images Do not appear on emails sent from FTH 9 months 1 week ago #90939

angelahoho
Topic Author
Offline
New Member
Posts: 9
Thank you received: 1

Hello,
That is not the problem. Both the working and nonworking club website does not have the "include member photos" option checked; they have the same default options checked: Include Meeting Description, Include Role Times , Include Role Descriptions, and Include Meeting Notes. Nothing else was checked. These are the default setting. It is not the member photos that I want to include, but the default Toastmaster icon per the screenshot in my attachment when I opened this ticket. I also tried checking "include member photos" as you suggested, but it made no difference.

Cheers,
Angela Ho
Inspiring Women Toastmasters (Club ID 7961069)
inspiringwm.toastmastersclubs.org/

The topic has been locked.

Images Do not appear on emails sent from FTH 9 months 1 week ago #90940

angelahoho Topic Author Offline New Member Posts: 9 Thank you received: 1	Also when I clicked on "Include member photos" besides not fixing the issue, the members photos do not appear. Cheers, Angela Ho Inspiring Women Toastmasters (Club ID 7961069) inspiringwm.toastmastersclubs.org/
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Images Do not appear on emails sent from FTH 9 months 1 week ago #90965

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

This is not our issue and we cannot do anything more than I have already done in the past to address it. (e.g. I am aware of the issue) This is an issue with certain email clients, including Gmail, not showing images from unrecognized domains until you tell them to. It looks like you use Gmail. (I do.)

For more information, I would advise you to check out the following for how to resolve it on your end:
smallbusiness.chron.com/fix-pictures-not...gle-email-77174.html

support.google.com/mail/answer/145919?hl...,Tap%20Always%20show.

www.alphr.com/images-not-showing-up-in-email/

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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Images Do not appear on emails sent from FTH 9 months 1 week ago #90984

angelahoho Topic Author Offline New Member Posts: 9 Thank you received: 1	Thanks for the update. This issue has miraculously fix itself with no required update on my end. Cheers, Angela Ho Inspiring Women Toastmasters (Club ID 7961069) inspiringwm.toastmastersclubs.org/ The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.