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TOPIC:

Members are not receiving my emails 9 months 6 days ago #90989

tharpm
Topic Author
Offline
New Member
Posts: 12
Thank you received: 0

As the incoming VPE for my club, I have sent at least a half dozen emails to the club (This email address is being protected from spambots. You need JavaScript enabled to view it.). I have come to discover that none of my emails have been received by any of the members.

Yes, the emails do appear in my Sent folders (true for Outlook, iPhone and webmail), and yes, my email address is listed correctly on our club's FreeToastHost member roster.

When I send the emails, I get no feedback that anything has gone wrong. I only learned of the issue when members started asking why they aren't getting agendas, schedules, Zoom links, etc.

Michael Tharp
La Voz do Oro (4798.toastmastersclubs.org/)

The topic has been locked.

Members are not receiving my emails 9 months 3 days ago #91017

tharpm Topic Author Offline New Member Posts: 12 Thank you received: 0	This is quite an urgent issue. Michael Tharp La Voz do Oro (4798.toastmastersclubs.org/)
	The topic has been locked.

Members are not receiving my emails 9 months 2 days ago #91036

Brian
Offline
Administrator
Posts: 11660
Thank you received: 3880

Are you sure you are not getting bounces back with the error message? did you check in you spam box?

I can see your emails are being bounced because your email provider is on a spam list, ypu need to contact your provider to get that handled.

Jul 31 04:28:21 toastmastersclubs sendmail[13957]: 36V4SLvm013957: ruleset=check_rcpt, arg1=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, relay=omta015.useast.a.cloudfilter.net [34.195.253.206], reject=550 5.7.1 <This email address is being protected from spambots. You need JavaScript enabled to view it.>... Mail from 34.195.253.206 refused because IP is on anonmails.de - see anonmails.de/dnsbl.php

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

Last edit: by Brian.

The topic has been locked.

Members are not receiving my emails 9 months 1 day ago #91055

tharpm Topic Author Offline New Member Posts: 12 Thank you received: 0	Yes, I checked Spam/Junk. I have only gotten messages about Unrecognized Device, but I clicked the link to take of that (actually went through that process at least a dozen times). Thanks for the reply. I will pursue this with my email provider. (Not service provider, right?) Michael Tharp La Voz do Oro (4798.toastmastersclubs.org/)
	The topic has been locked.

Members are not receiving my emails 9 months 1 day ago #91056

Brian Offline Administrator Posts: 11660 Thank you received: 3880	Correct email Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

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