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TOPIC:

Error message re email address 1 year 10 months ago #91005

jimdooley
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Posts: 3
Thank you received: 0

For several months, at least, we get an error message whenever we send a group email to or club's "members-" email address, telling us that a message to a certain email has bounced too many times. I have gone into the administrator portal, and I cannot find that address anywhere. I recognize the person, and once upon a time we had him listed with two email addresses, but as far as I can tell the one that keeps getting bounced is nowhere in the system. Where, other than the membership management portal, could it possibly be appearing? I've looked everywhere I can think of!

If this is being read by someone who is able to go in and look, I'd be happy to share more specific info.

The topic has been locked.

Error message re email address 1 year 10 months ago #91006

Brian Offline Administrator Posts: 10468 Thank you received: 3866	As you left out 3 valuable pieces of information we cannot help you. 1) we always need your club number 2) when talking about a member we need at least their first name 3) when talking about an email address we need the actual email address
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Error message re email address 1 year 10 months ago #91007

jimdooley
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Posts: 3
Thank you received: 0

I wasn't sure if the message was going to be posted to a general public forum or to an administrator!
The club is #5986 GUTS Toastmasters
The person's name is Howard Watson
Howard's correct email address is: This email address is being protected from spambots. You need JavaScript enabled to view it.
The address that keeps getting bounced (according to the error message) is This email address is being protected from spambots. You need JavaScript enabled to view it.

The topic has been locked.

Error message re email address 1 year 10 months ago #91009

Brian Offline Administrator Posts: 10468 Thank you received: 3866	How has 2 email addresses aol and gmail. The .gov email is not used for your club anymore. Maybe he changed it.
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Error message re email address 1 year 10 months ago #91011

jimdooley Topic Author Offline New Member Posts: 3 Thank you received: 0	Brian, where are you seeing Howard Watson's gmail address? The only one that we see is the "aol" address under Membership Management. By the way, this is GUTS Toastmasters, club 5986. Thank you! -- Jim Dooley, DTM, PDG
	The topic has been locked.